Dilemma at Devil’s Den
1. Susan has identified multiple issues with Devil’s Den night shift operations, which include a lack of training for student managers and no repercussions for using inventory for personal use or not staying on task. The culture lacks a firm disciplinary policy which makes upholding ethical behavior and driving performance impossible. There isn’t strong leadership as one manager attempts to reduce losses by simply locking the storage room more regularly and the other displays contempt visibly for employees’ actions. Neither will step up and confront the issue head on and if management cannot get a rein on things the business will continue to take hits. This feigned ignorance is unethical as it allows their