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Asking simple, open-ended questions to determine misconceptions or underlying reasons for non-adherence (Divertie, 2002).
Empathising with worries and concerns, real or perceived, and offering reassurance (Goeman et al, 2002).
Coercion
Exploring strategies to build motivation and decrease ambivalence such as motivational interviewing (Buultjens & Buultjens, 2015).
Addressing Lauren in a non-judgemental manner and gently refuting misconceptions with factual information (Divertie, 2002).
Maintaining a trusting practitioner-patient relationship is very important as this has a greater impact on adherence than any other factor (Bender & Milgrom, 1996)
Dictating goals
Offering choices in treatment rather than dictating, e.g. type of inhaler, dosage timing (Divertie, 2002)
Negotiating with Lauren and demonstrating willingness to modify treatments to suit her needs or concerns (Sawyer, 2002)
Sharing decision-making to reach mutually agreeable goals; thus ensuring that Lauren feels like an active participant in planning and perceives goals as meaningful to her (Eakin & Rand,