One skill I used often than others was the strengths-based approach. I wanted Liz to feel like she took the right first step. I specifically told her that it was great to have her in session to make her feel empowered and assured that we will work together to find solutions (0:20). I also used this skill after explaining that we were a generalist practice and despite being unable to diagnose illness, I was still going to do my best that I can to help (0:57). I felt she expressed a feeling of guilt when she clarified that she did not want to be stigmatized, I was able to remind her that we will find solutions and that I was a reliable person. (6:16).
