Strengths And Weaknesses Of E-Business

Improved Essays
SWOT Analysis on E-Business:
The SWOT analysis helps developing a strategy and tactics to help a business grow and succeed by identifying critical factors affecting the organization. It helps the organization build on Strengths to reduce Weaknesses and to exploit Opportunities and avoid potential Threats.
1. Strengths of E-Business: The global Internet usage has nearly tripled between 2006 and 2010. making e-business a more significant factor in the global economy. As e-business improves, organizations will experience benefits and challenges alike. This made e-businesses highly accessible. e-Businesses can operate 24 hours a day, 7 days a week, 365 days a year. They increased customer loyalty by having additional channels to contact, respond
…show more content…
These include a merchant account that offers Internet credit card processing ability, an online product catalogue, a virtual shopping cart and a bulk email program. Once these are established, the benefits of e-Commerce can start to pay off for both merchants and their customers. For example, the upfront costs for establishing a virtual business are less than for a brick-and-mortar operation, and the process can generally be accomplished more quickly. Other benefits of e-Commerce are:
• An online presence makes your business more accessible to potential customers, business associates and product manufacturers, which in turn creates new relationship opportunities.
• Customers have 24/7 buying access via the Internet, but you don’t have the associated costs of a round-the-clock operation. In a sense, e-business allows you to put your business on auto pilot during non-business hours and still reap the rewards.
• Promoting your brand gets easier when millions of potential customers worldwide can visit your website, peruse your inventory and make a purchase. That kind of traffic just isn’t available in a storefront
…show more content…
Databases allow you to store information about orders, needed both for you and for customers. For instance, customers can track their orders by requesting information from the database, which will automatically reply whether the order has been shipped. You can use customer information to fill in forms for returning customers with their recorded information. You can store statistics about customers (how many times they have visited the web sites, which pages, what did they buy, and so on). Customer's feedback about products can be organized and displayed later when someone else is interested in the same product. It's hard to imagine an interesting web site that does not have a database behind

Related Documents

  • Improved Essays

    By using web-based information peoples can simply get the important information by using a computer in anywhere. This gives an advantage for many different people as the information can be reached wherever and whenever it is suitable for them. For example, ASDA uses web- based information to transfer its company information to its massive customer and for its competitor. On their website, they describe the good and service they giving for the customers.…

    • 755 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    INFO 290: Final Exam

    • 1200 Words
    • 5 Pages

    Explain the term ”e-commerce” and discuss in detail the two major e-commerce business models (B2B & B2C) with examples Electronic commerce or e-commerce is when businesses are involved with the transfer of information by using the Internet. E-commerce is involved in consumer based retail sites, auctions, and business exchanges trading goods and services between corporations. Ecommerce permits users to electronically exchange goods and services without limitations of time or distance. E-commerce has two types of transactions: Business to consumers, and Business to business. Business to consumers (B2C) electronic commerce is used when a transaction or purchase has been conducted over the Internet between a business and a consumer.…

    • 1200 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Unit 9 P2

    • 1782 Words
    • 8 Pages

    Task 1 – Introducing e-commerce into an organisation E-commerce is the actions of trading electronically through the internet. E-commerce has been implemented into most businesses in the modern day and there are many impacts when doing business over the internet. The benefits of introducing e-commerce into your organisation There are many significant benefits to the business when introducing e-commerce into it. Some entail:  The business can accumulate customer information …

    • 1782 Words
    • 8 Pages
    Improved Essays
  • Great Essays

    The Social Media Reach of J. Crew David Hornyak, Carly Morrow, Cole Sterrett, Matt Winsand Introduction The competitive landscape for a fashion retailer has changed dramatically in the past decade. The explosion of social media platforms has presented the business community with challenges and opportunities alike. An online presence is essential for attracting new customers and expanding the breadth and scope of a business in the 21st century.…

    • 2249 Words
    • 9 Pages
    Great Essays
  • Improved Essays

    In order to achieve success for this business I would employ technologies such as; social media, webpages, email, post testimonies, become certified with the Better Business Bureau and look for media coverage from the news. So, let’s review each one in depth so I can provide a thorough explanation of how and why each one these options would not only suit but hopefully exceed the expectations of my client. • Better Business Bureau The BBB list five points of why it is beneficial to gain accreditation through their organization.…

    • 549 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    1. Social networks can be used in a business setting as a tool to help employees interact with their colleagues, as a tool for marketing, and as a tool to gain information about potential customers. 2. I can use web services for my site to help me gather data on potential customers, to provide suggestions to existing customers, to process payments, and for many more activities. 3.…

    • 712 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Unit 8: E-Customer Service

    • 2268 Words
    • 10 Pages

    Introduction to E-Commerce, Unit Eight: E-Customer Service Unit 8, Lesson 1: Go the Extra Mile, Get the Extra Dollar 66.00— Explain the role of quality, warranties and guarantees, and e-commerce usability in customer satisfaction 66.04—Describe the influence of culture on consumer behavior. 66.01—Explain the role of quality, warranties and guarantees, and e-commerce usability in customer satisfaction 66.02—Explain the correlation between customer retention and acquisition costs. Lesson Intro Reading 8.1: Online customer service is a key to increasing sales and building customer loyalty. Sometimes, customer service can seal the deal and even save a relationship.…

    • 2268 Words
    • 10 Pages
    Great Essays
  • Decent Essays

    It can build up a stronger, faster and safer online purchase system. Buyers love this type of shopping because people are lazy. They prefer having products delivered to their porch rather than taking them home by themselves. As for the overseas market, it does not have to be a physical store, but an online store which supports international…

    • 268 Words
    • 2 Pages
    Decent Essays
  • Decent Essays

    Some of the implications are as follows: • Changing customer perspective This includes how internet shopping has provided additional charge to customers as they can buy products from anywhere in the world and can compare prices in the worldwide marketplace to get the best deals and find the best products. • Economic and social impact due to speed of changes Society has been impacted by e-Commerce sites and the speed at which things change online. Many products become available online before they do in high street stores and many people use sites such as Amazon to pre-order the latest and greatest tech gadgets so that they have them as soon as they are released.…

    • 1208 Words
    • 5 Pages
    Decent Essays
  • Improved Essays

    They share insights, experiences, and opinions about your product. Since they are the ones using your product, they know your product better than you do. They are the first ones to tell you when you make a mistake because they know your product inside and out (Pg. 167, Falls and Deckers). These online conversations allow customers to collaborate with their friends, family, and followers. Each time a product campaign, video advertisement, or status from your company is shared, it can be viewed by a larger consumer base, potentially going viral.…

    • 885 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Business Analysis Of Ebay

    • 889 Words
    • 4 Pages

    They are a, “. . . leading global provider of commerce technologies, order management, fulfilment, customer care, and marketing solutions. . .” (Supply Chain Digital, 2015). eBay is a retail service provider that helps facilitate the process between the sellers and buyers of a marketed good or services. They provide the technology that enables the eBay community to do business, the security for the transactions to take place, and the controls to keep the processes efficient.…

    • 889 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Tesco can open for 24 hours everyday, which make the customers enable to access or view the content every time, whenever the customer need the goods or items, they can do purchasing every time without boundaries. The e-business strategy also helps Tesco to increase the revenue of the company, as the business is open every time and gain extra profits for the company. Save cost and time. By adopting the e-business strategy, Tesco can reduce their cost as they do not need to spend extra money on expenses like electricity and other facilities and also it helps to maximize the efficiency of the company’s operations from the warehouses to tills which is time-consuming.…

    • 1456 Words
    • 6 Pages
    Great Essays
  • Superior Essays

    Ebay Case Analysis

    • 1652 Words
    • 7 Pages

    In eBay’s case, there are several competitive advantages it has over its competitors. The first being its product differentiation (Dess et al., 2014, chapter 5). eBay’s differentiation strategy is reflected in its unique business model where buyers and sellers are united online in a unique manner. Sellers carry their own inventory and buyers can find almost anything on eBay. Such ways help eBay keep its costs low as compared to others.…

    • 1652 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    Advantages of Online Shopping: Online shopping has become a trendy shopping method ever since the Internet has made the incremental advancement. Many people are looking for other amazing alternatives shopping and online shipping is just the fix for that. Because of the many advantages and benefits of shopping online, more and more people these days prefer Online Shopping rather to go and shop. There are various reasons why people think that they buying on the internet is the best option too and why online shopping business is boosting day by day. 1.…

    • 1013 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    For example, Craigslist.org. We don’t need to go to customer’s place to sale a product. Another major positive impact of Internet is communication. We can communicate to people on Internet easily. For examples, Social Networking Sites (SNS) –…

    • 1354 Words
    • 6 Pages
    Improved Essays