Swot Analysis Of Forecasting

Improved Essays
Strengths:
Our company has many strengths that will allow us to create a niche market within this $122 billion dollar industry. First, our proprietary phone screening method, developed by our COO who holds a Doctorate in industrial and organizational phycology, has an 80% success rate for screening out applicants who are not a good motivational fit for a position while accurately predicting desired on-the-job behavior.
Second, our business model uses virtual employees from around the US to conduct phone screenings. These employees are subcontracted to receive calls based on our needs and their schedules. By having this virtual, on call, team of contracted employees Our company can quickly react to fluctuations in our that may occur as
…show more content…
Our company have forecasted that 50% of employers will take advantage of our screening services. Based on this forecast our company will contract with enough call screeners to ensure they each get 20 hours per Week in call volume. If our forecast is too aggressive, our company run the risk of not having enough call volume to support our contracted employees and will have to cancel some contracts. However, if our needs forecast is too conservative, and the call volume higher than expected, our company will easily be able to flex up call volume to contracted screeners while our company bring on new …show more content…
If an applicant or employee brings a discrimination lawsuit against the employer claiming that their employment practices are discriminatory and not within the regulations set by the EEOC under the uniform guidelines on employment selection procedures (Gpo.gov, 2015), Our company risk be a third party names in the lawsuit. We’ve reduce are exposure to this threat in two ways. First, our company allow the employer to do the initial screening and provide us the top 20 candidates based on their assessment criteria. By using this process, the employers hold the initial liability for applicant selection. Second, our proprietary screening questions are legally compliant, consistent to each applicant, responses are objectively rated and each call is recorded and archived for three years, well beyond the 300 days that most states allow under a discrimination charge filled thru the

Related Documents

  • Decent Essays

    EGT1 Task 3

    • 314 Words
    • 2 Pages

    Joan Jackson is the president of Superior Software Services, and she is deciding after careful consideration to change the time off policies for the company. With this change Mrs. Jackson is hoping to reduce the unscheduled time off that has recently affected areas of the company. With more and more employees calling off, Mrs. Jackson is concerned that these unscheduled absences will cause delay in meeting customer deadlines (Martocchio, 2013). By implementing a new policy that will replace sick/vacation time with a paid time off (PTO) bank, Mrs. Jackson is hoping that the PTO’s would help eliminate employees calling off work due to reasons besides being ill or vacation times. With the PTO plan, employees can schedule ahead of time their vacation,…

    • 314 Words
    • 2 Pages
    Decent Essays
  • Great Essays

    Hrm 531 Week 5 Final Paper

    • 1184 Words
    • 5 Pages

    Audience Purpose Statement: For this assignment, I am working for a sales company who does business primarily through phone lines. I am one of the higher-ups in charge of maintaining the phone system and I believe that it is time to update the company’s phone system. My audience for this report includes my immediate boss, Jake Boss, who is the head of the phone system. My audience also includes the President of the company, John Doe, and the financial advisor, Jim Goodwithmoney.…

    • 1184 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    We also carry background checks, reference checks, drug tests and any precise testing upon the request of employers. We will only present those job candidates who have been notified of the position and who are concerned with developing a fruitful relationship with the customer company. We offer different recruiting programs to our business customers that include direct employment programs, temporary-to-hire employment programs, specialized agreement recruitment, drug test programs, and employee test…

    • 628 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    With such a significant demographic transition, recruiters are going to reexamine their hiring strategies and implement stringent measures to respond to this ever-changing employment tide. Statistics indicate that in the next ten years, approximately 75 percent of the workforce will include the millennial generation. Therefore,…

    • 552 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Lillian Mannino Summary

    • 982 Words
    • 4 Pages

    People applying to jobs now do not need to turn in a hard copy resume but rather go through a system to electronically submit their resume and even go through a questionnaire for screening. What ends up on Lillian’s desk is what the computer system defines as a good candidate based off electronic communication. This application process displays a culture of risk as applicants are first screened through a series of data that a computer system decides what is consider qualify for a job of a human. Only after that is when a second round of interview screening is permitted. Lillian uses this process of recruitment screening to allocate more…

    • 982 Words
    • 4 Pages
    Great Essays
  • Improved Essays

    Five9 creates call center software, which is used by companies across multiple industries such as finance, sales & marketing, telecommunications, and telemarketing. Five9’s headquarters are based in San Ramon, California; the firm also has a technical support office in the Philippines, as well as a software development location in Russia. Currently, the company has 630 employees, spread across technology and operations, research and development, sales and marketing, and 79 in general and administrative. Five9’s key goal is to achieve cloud penetration among call centers that are still using legacy (hardware based) systems. To do so, Five9 offers products such as inbound/outbound management, seamless multichannel communication, workforce optimization, and cloud integration.…

    • 830 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Wgu Est1 Task 2

    • 787 Words
    • 4 Pages

    As a consulting company, our expertise is engaged in delivering preplanned programs to meet the needs of our clients. Some of the services we offer as a company are: win and win solutions, end to end solutions. I will use our company knowledge to help our clients grow. Your company will have the opportunity to gain benefits in many ways. Our industry is focused on providing your company a better understanding of changes that must occur within the company.…

    • 787 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    Allround Swot Analysis

    • 305 Words
    • 2 Pages

    Even though, Allround is leading in the market, the company still have some competition mainly from Driscoll Corporation, B & B health Care, Ethik Incorporated and Curall Pharmaceuticals. It is essential to consider that Allround is the medicine leader when compared with the many particulars formulations of its major competitors. Market surveys offer an effective means to maintain a tab on Allstar Brand’s competitors, and to aide in establishing a better understanding on what is going on in the market. Information on advertising overheads, pricing, and distribution approaches made it possible for the company to beware of possible competition.…

    • 305 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Recruit Selection Process

    • 646 Words
    • 3 Pages

    Running head: STRATEGIES USED TO RECRUIT STAFF Strategic Process for Recruiting Employees University of Phoenix Strategic Process for Recruiting Employee planning, recruiting, selecting, staffing and hiring is often a very difficult, timely and expensive task for any organization wishing to survive in today’s economy. In order for any organization to be successful they must attract and hire the most talented employees that fit the culture of the organization. It is the employees that make up an organization, so to be successful they must have a strict strategic process in place to recruit the right people for their organization. There are many strategies that organizations use to recruit employees which include, the pipeline…

    • 646 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    According to Moran (2014), the Middlebury Fire Department’s rejection of Rachel’s application was not proper. Although the purpose of the selection and recruitment process is to choose the candidates who will best perform the appointed tasks, employers have to careful not to discriminate against the applicants. It has been suggested that discrimination is only allowed if the selection is based on communication skills, training education, and ability to work with others effectively (Moran, 2014). On the other hand, with employers, it is illegal to discriminate against applicants if it is based on race, gender, origin, and disability. Also, the selection process has to be clear of discrimination.…

    • 265 Words
    • 2 Pages
    Improved Essays
  • Decent Essays

    1. Iona College Mission Statement Iona College is a caring academic community, inspired by the legacy of Blessed Edmund Rice and the Christian Brothers, which embodies opportunity, justice, and the liberating power of education. Iona College’s purpose is to foster intellectual inquiry, community engagement and an appreciation for diversity. In the tradition of American Catholic Higher Education, Iona College commits its energies and resources to the development of graduates recognized for their ethics, creativity and problem-solving abilities; their independent and adaptable thinking; their joy in lifelong learning; and their enduring integration of mind, body and spirit. 2.…

    • 230 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Swot Analysis Paper

    • 499 Words
    • 2 Pages

    Healthcare organizations must continually make adjustments to maintain optimal function. There are a number of different techniques which can be used to determine where adjustments need to be made. One of the essential technique involves an organization strengths, weakness, opportunities, and threats SWOT analysis as indicated in the video. To do this, an organization need to gather data such as community health status, demographics just to name a few and sort them into four categories of SWOT. The S & W usually stem from internal factors while OT is external.…

    • 499 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    The authors agree that, “It is imperative to use this tool in a manner that will not expose employers to discrimination lawsuits,” (Reinsch, et. al. 156). This statement is true because even though Title VII of the 1964 Civil Rights Act is in place, there is still a majority of gray area that employers need to distinguish for themselves. For instance, if someone is caught with the murder weapon in a crime scene, there is a reasonable assumption that he or she is guilty. This type of guilty assumption is the same type of scenario as with social media and employment processes.…

    • 1021 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Adverse Impact Essay

    • 684 Words
    • 3 Pages

    Adverse impact refers to any employer policy or practice that creates a negative disparity in employment, placement, or promotion between any protected class under Title VII of the Civil Rights Act and other employees or applicants. Establishment of an adverse impact plays a central role in illegal discrimination lawsuits. The intent of the policy or practice is irrelevant in determining whether discrimination occurred; the plaintiff need only show an adverse impact resulted from the employment practice in question. In order to prove an employer’s practice or policy creates an adverse impact, a plaintiff may use any one of five methods:  Disparate Rejection Rates: Federal agencies generally regard a selection rate less than 80% of the rate…

    • 684 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    When it comes to hiring there are multiple ways, but before we dig deeper into them it is important that hiring managers are aware that effective recruitment is crucial. Getting the right group of candidates for screening to be able to hire the best is important. The awareness of the tests reliability and validity is very important when using tests to take hiring decisions. Some of the tests and criteria to be used would be 1) Cognitive ability…

    • 1699 Words
    • 7 Pages
    Superior Essays

Related Topics