Strategy Case: Reston Frie And Grilled Chicken Sandwich

Improved Essays
Cost
1. Alternative A- normally charged $8.50 for each spicy chicken sandwich with the medium size soda, but Reston Chick-fil-a offer $6.50 for each spicy chicken sandwich with medium size soda. Alternative A provides greater cost saving through this deal ($ 2.00 off for each spicy sandwich). CAT management could take advantage o f this deal.
2. Alternative B- charged $7.50 for each grilled chicken sandwich with the medium size soda. Coupons were offered that offered a negligible difference in price ($1.50 off).

Sale promotion
1. Alternative A- offered $ 2 off per order of spicy chicken sandwich with medium size soda after 12:00 pm except weekend. It was verified that this alternative would include the addition a few free French fries.
2. Alternative
…show more content…
Alternative A- offered waffle potato fries for five spicy sandwich order one free fries, side salad 55 % CAT drivers ranked as their #1 preference potato fries and a side salad. The second alternative also offered side item that drivers consistently preferred: chicken salad soup with 50%.
2. Alternative B- offered waffle potato fries that only 10%, chicken tortilla soup 10% and chicken Salad soup also 10 %. According to the price, cat drivers ranked as the # 2 and #3 reference the side items which maintained in Alternative B.

Delivery Time
1. Alternative A- delivery time promised was 25 minutes. Internet reviews confirmed that time:”How the Mystery Machine makes that time is the real mystery” (Customer Reviews: Reston chick-fil-a, 2015.)
2. Alternative B-delivery time promised was 20 minutes or less. Reviews on the Internet indicated that delivery time was often slower than that, instead of 20 minutes or less it was 40 minutes or more.( “Customer Reviews” chick-fil-a,” 2015)

Findings and
…show more content…
Alternative B did not offer good promotion when they compared with Alternative A sale promotion. Alternative A is $ 2 off for each sandwich and free potato fries and some healthy side salad. According to David Jacobs, PhD, Professor of Public Health at the University of Minnesota,” if you frequently eat green salad, you’ll likely have high blood levels of a host of powerful antioxidants (vitamin C and E, folic acid.’ He added “Alpha and beta-carotene,) especially if your salad included some raw vegetables. Antioxidants are substances that help protect the body from damage caused by a harmful molecule called free radicals”. (Magee, 2008). Therefore, the side salad necessary for CAT management and drivers

Related Documents

  • Improved Essays

    On the other hand, five dollars at McDonald’s can buy half the menu. Chick-fil-a is pricier but offers more for the price. In contrast, a cheese burger from McDonald’s may only cost a dollar but it is dramatically smaller than a chicken sandwich from Chick-fil-a.…

    • 591 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Chic Fil A is one of the largest chain restaurants in the united states. Yet it seems to have no marketing when compared to its competitors. Often you can hear McDonald's jingles on the radio and see a new commercial on television for a new burger from Burger king, yet the same cannot be said for Chick Fil A where sometimes their advertisements seem uncommon if not non existent. How come a company that went from sales of 1 billion dollars in 2000 to 6 billion in 2015, seem to have barely any marketing?…

    • 1841 Words
    • 8 Pages
    Improved Essays
  • Great Essays

    Papa Geo Case Study

    • 842 Words
    • 4 Pages

    With the economy being so low, we understand the importance of bring our customers the best quality of service and good. We will try to maintain the price of $7 per person including drinks for as long as we can. * * * * 3.0 Capital Expenditure Budget 3.0 Capital Expenditure Budget * The budget for capital expenditures would be $65,000. This cost would be upgrading the equipment or buying new pizza ovens or dishwasher.…

    • 842 Words
    • 4 Pages
    Great Essays
  • Improved Essays

    Chick-Fil-A Case Study

    • 556 Words
    • 3 Pages

    CFA’s customers are typically more affluent, active and health conscious. While most fast food clients are usually teens, and children, CFA is reaching out to those who wish to have a fast food meal, and experience quality restaurant service. These customers are more likely to have white-collar jobs, and are expected to have a more active lifestyle. CFA is very aware of their target demographic and has come up with a successful way to get their attention. CFA has chosen to avoid typical fast food locations for its restaurants and chooses to operate in Suburban malls and neighborhoods.…

    • 556 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    The weaknesses are analyzed to formulate how Chick-fil-A can sustain the competitive advantage. The only place where Chick-fil-A didn't rank highly was in speed of service. The average wait time at Chick-fil-A's drive thru is 4 minutes and 16 seconds, which is about 31 seconds longer than the average drive-thru wait time (Peterson, 2016).” Lean manufacturing process must be used in order for Chick-fil-A to improve and remain competitive. Chick-fil-A can benefit from utilizing a lean manufacturing principles.…

    • 1043 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Chipotle Comparison Essay

    • 1631 Words
    • 7 Pages

    MOTIVATION AND BACKGROUND OF PROBLEM/OPPORTUNITY Chipotle and Qdoba are two competing Mexican Grills in the Springfield, Missouri area. The two restaurants are compared frequently because of their similarities in price and choice of food and drink. The grills also market in a futuristic way by using the internet for the majority of all advertisements. Chipotle’s website states, “…we focus on sourcing the best possible ingredients, serving the tastiest food, and growing the most capable team we can” (Arnold 2014).…

    • 1631 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    Chick Fil A Advantage

    • 1020 Words
    • 4 Pages

    Chick-Fil-A: More Than Chicken When most people think of Chick-Fil-A, they think of the Original Chick-Fil-A Chicken Sandwich. It is a hand breaded, boneless piece of chicken breast, seasoned to perfection, on a toasted and buttered bun, with two pickles. While Chick-Fil-A is widely known for the original chicken sandwich, the founder, S. Truett Cathy, wanted it to also be known for having excellent customer service, making sure that each guest has a pleasurable experience, and maintaining his personal values. S. Truett Cathy was born on March 14, 1921, in Eatonton, Georgia, and moved to Atlanta as a toddler.…

    • 1020 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    It’s a wonderful evening at Chick-fil-A this is Reagan, how can I serve you? These words will be sketched into my brain for the remainder of my life. Even though those words are associated with many failures and obstacles, they represent the great things that transpired from those struggles. I believe that I develop from both my successes and my failures, but there is a certain, a very special, kind of learning that comes from failure. Failures are relative, to academics, family wishes, personal goals, or cultural beliefs.…

    • 503 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    The average family of four can eat at McDonald’s for just $28 USD, whereas at a sit down restaurant it can cost anywhere from $40 to $60 USD (AOL.com 2013). Caitlin Parker, Appalachian State Nutrition Student stated,” I do not believe that fast food is the most nutritious food, but I do however feel that fast food is a cheap and easy accessible option for on the go people.” On average, it takes anywhere from 2 to 3 minutes to order and receive any fast food meal whereas it could take 20 or more minutes to prepare a meal. Fast food is simply just faster than preparing a meal at…

    • 1409 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    In this restaurant you can find many different types of dishes, from appetizers to desserts. They offer a fabulous lunch menu, which has everything from soup, salad and lunch sandwiches, as well as also offering the hot pasta meals for lunch. One of my favorites is the Italian grill cheese and ham sandwich for $12.95. It includes four cheeses, prosciutto, arugula, oven dried tomatoes, on a Sicilian roll, it will melt your mouth. They also offer an affordable $9.95 special, which includes soup, or salad and a half sandwich.…

    • 864 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Ian McCarthy Professor Keaton Lamle English 1101 4 October 2017 Klosterman vs. Zinczenko For about the past fifteen years, there has been an argument circulating around the Americas and the UK. This argument comes at the height of what some may refer to as the fast-food crisis or the obesity epidemic. McDonalds is a large corporate company that is known to serve undeniably unhealthy food at fast speeds, thus being why it’s food is called fast-food.…

    • 1222 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    America can be called the melting pot but can also be called the most obese country on the planet. In recent years there has been a rise in obesity, especially in youth. The reason might be because children don’t do much physical activity, like playing outside. Children also eat more fast-food due to the fact that most parents work and don’t have time to make healthy meals at home. From health conditions to plenty of temptations out there, it is difficult for a person to stay thin and meet the expectations of society.…

    • 817 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Critical issues: Government The proposal developed by government says: “all the fast food chains should be overcome”. This proposal creates an issue for KFC since their food claims as unhealthy food for customers. Mainly, the advertisement about fast food will be banned, including KFC. When the government accepts, KFC will have a hard time in promoting their products in Malaysia.…

    • 1719 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    In addition to the free burrito campaign, the Associated Press notes the company has also mailed out "6 to 10 million" free entree coupons, with a total of 21 million planned. But going into the summer season, those offers may turn into buy-one-get-one…

    • 920 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Chick-fil-a is a good example for good customer service. When you first walk into chick-fil-a you are greeted with a smile by the employee this makes you comfortable with the employee and will most likely hold a conversational and if you are unsure about what to order you feel confident and trusting them to suggest you something good. Also after ordering while waiting you are more likely to notice how clean the place is and this ensures you that what they are using is also clean and that it will taste good because they clean out the…

    • 777 Words
    • 4 Pages
    Improved Essays