Executive Summary
The Information Technology (IT) Strategic Plan defines the initiatives and objectives that align with the City’s business goals and needs. The Plan identifies a strategy in order for the City to successfully invest in and use technology to enable the City to support and improve service delivery.
The Plan describes the current City organization and provides details on the Information Technology
Services (ITS) Department as it is the Department’s responsibility to deliver technology and support services to internal and external users to enable them to achieve their business goals and objectives.
The ITS Department consists of four divisions: Business Systems, Infrastructure Services,
Geographic Information Systems (GIS), and …show more content…
The IT Mission is: To deliver the best proven technology and services available for computer, data, telecommunications, mapping, and critical business systems to employees and the public through excellent customer service, continuous improvement, innovative problem-solving, adherence to standardized information best practices, and collaborative solutions.
The IT mission lists the various technology goals for the ITS Department. The IT Strategic Plan also describes guiding principles for governing the daily actions of the ITS Department staff and for planning new projects. The IT guiding principles are broken down into five categories: organizational, infrastructure, data, application, and GIS.
4 | City of Fremont Information Technology Strategic Plan FY 2013/14 – …show more content…
Finally, the IT strategic initiatives are identified and include the following:
• Open data • Citywide security plan
• Mobile applications • IT fiber optic infrastructure
• Enterprise applications • Voice over Internet Protocol (VoIP)
• Business intelligence • Citywide Broadband and Wi-Fi
Appendix A contains a list of the projects identified by all City departments over the next five years, Fiscal Years 2013/14 through 2017/18. The list describes the projects and their expected implementation timelines. It is important to note that the projects may change over the five-year period as new projects are introduced and existing projects re-prioritized based on available staffing and capital and operating costs and as a result of changes in technology.
The IT Strategic Plan is a roadmap that will help the City more closely align business goals and objectives with technology needs and support services. It is a living document that will be updated annually by the ITS Director in collaboration with all City departments.
The Plan is the first step in the strategic planning effort. To implement the projects, the City must develop detailed implementation plans that identify specific actions, schedules and
The Information Technology (IT) Strategic Plan defines the initiatives and objectives that align with the City’s business goals and needs. The Plan identifies a strategy in order for the City to successfully invest in and use technology to enable the City to support and improve service delivery.
The Plan describes the current City organization and provides details on the Information Technology
Services (ITS) Department as it is the Department’s responsibility to deliver technology and support services to internal and external users to enable them to achieve their business goals and objectives.
The ITS Department consists of four divisions: Business Systems, Infrastructure Services,
Geographic Information Systems (GIS), and …show more content…
The IT Mission is: To deliver the best proven technology and services available for computer, data, telecommunications, mapping, and critical business systems to employees and the public through excellent customer service, continuous improvement, innovative problem-solving, adherence to standardized information best practices, and collaborative solutions.
The IT mission lists the various technology goals for the ITS Department. The IT Strategic Plan also describes guiding principles for governing the daily actions of the ITS Department staff and for planning new projects. The IT guiding principles are broken down into five categories: organizational, infrastructure, data, application, and GIS.
4 | City of Fremont Information Technology Strategic Plan FY 2013/14 – …show more content…
Finally, the IT strategic initiatives are identified and include the following:
• Open data • Citywide security plan
• Mobile applications • IT fiber optic infrastructure
• Enterprise applications • Voice over Internet Protocol (VoIP)
• Business intelligence • Citywide Broadband and Wi-Fi
Appendix A contains a list of the projects identified by all City departments over the next five years, Fiscal Years 2013/14 through 2017/18. The list describes the projects and their expected implementation timelines. It is important to note that the projects may change over the five-year period as new projects are introduced and existing projects re-prioritized based on available staffing and capital and operating costs and as a result of changes in technology.
The IT Strategic Plan is a roadmap that will help the City more closely align business goals and objectives with technology needs and support services. It is a living document that will be updated annually by the ITS Director in collaboration with all City departments.
The Plan is the first step in the strategic planning effort. To implement the projects, the City must develop detailed implementation plans that identify specific actions, schedules and