There is a really thin line dividing what is professional and what is not. Farnan states that “Establishing positive patient-physician relationships and maintaining professional decorum are core elements of training that should be fostered from medical school through all stages of professional development” (621). Medical school has to teach the doctors to always behave like professionals. Having a professional relationship with their patients should be really important. The ethics of being a doctor have to be carrying out all the time from the moment the start medical school to the rest of their life, especially in front of the patients. A doctor is always a representation of his/her profession which means that the image they give out in their professional and personal life has to be in agreement. Rauch writes that “[A patient] seemed bewildered when asked whether she wanted cardiopulmonary resuscitation if her heart stopped beating. … By coincidence, she witnessed an emergency administration of CPR. Volandes remembered, she said, ‘I understood what you told me. I am a professor of English- I understood the words. I just didn’t know what you meant. It’s not what I had imagined’” (5). Volandes stepped out of the formalities of medicine and actually showed the patients what he was asking her to take decision on. Even thou it is …show more content…
Difficult patients represent a challenge for doctors because this type of patients affects the emotional state of the doctor. “[F]indings show that difficult patients’ behaviors can indeed adversely affect doctors’ reasoning, causing them to make diagnostic errors. Participants provided less accurate diagnoses when the patient displayed in the vignette presented with difficult than with neutral behaviors even though the clinical cases were exactly the same except for the patient’s behaviors” (Mamede 4). Some of the difficult patients are those who ask too many questions, disregard their physician knowledge and ability to help them or treat the doctor on an aggressive way. The patients that display this behavior will often get an erroneous diagnosis from the doctor because the doctor is mentally exhausted. The study showed that the behavior of the patient can influence on the way the doctor will diagnose and treat them. Technology can help improve the interaction because it puts some space between physician and patient. Farnan argues that “the nature of e-mail communication ensures a written copy of the exchange … It may also improve patient and physician satisfaction by increasing the actual or perceived time spent communicating and having questions answered (624-625). Having a written copy of the interaction often creates some limit to the way people behave because