Peter Drucker said, “The best way to predict the future, is to create it.” The current workforce is multi-generational. The Millennial, born between 1980 and 2000, will soon dominate our workforce and will certainly be our future (Moon, 2014). Stereotypes plague the Millennial generation. Needy, selfish and entitled are a few of the adjectives used to describe them. The millennial generation grew up in the era of the helicopter parent and the participation trophy. Millennials have been groomed to expect feedback. Merriam-Webster defines communication as the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, and feelings, to someone else. This definition of communication
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Communication involves the ability to listen and communicate effectively in both the verbal and written format. The millennial generation has had access to electronics for most of their lives. They prefer to communicate in a language of text messaging slang and acronyms (Gibson & Sodeman, 2014). The central message delivered to Jenny and Norm is the perception that their communication skills are not adequate. Pozen (2013) pointed out “Negative feedback is an essential tool in the effective manager’s kit. But you must use it wisely and carefully. Focus on potential future improvements, instead of dwelling on past errors.” (para. 13). The ultimate goal of the communication is to assist Jenny and Norm in their professional growth and …show more content…
Your emails frequently leave me confused. They read more like a text message than a business email. My job is to help you be successful. I would like to share a few tools that were shared with me when I started. These tools have helped me succeed when using electronic communication. The first strategy is the five W’s. All of the emails you send should answer the questions of who, what, when, where, why and how. If the email answers these questions up front, you eliminate the need for follow-up emails requesting clarification reducing your inbox. Another strategy is the WIFM. The WIFM answers the question what’s in it for me. This issue addresses what’s in it for the sender. If you utilize these tools in your emails, your communication will be more
Communication involves the ability to listen and communicate effectively in both the verbal and written format. The millennial generation has had access to electronics for most of their lives. They prefer to communicate in a language of text messaging slang and acronyms (Gibson & Sodeman, 2014). The central message delivered to Jenny and Norm is the perception that their communication skills are not adequate. Pozen (2013) pointed out “Negative feedback is an essential tool in the effective manager’s kit. But you must use it wisely and carefully. Focus on potential future improvements, instead of dwelling on past errors.” (para. 13). The ultimate goal of the communication is to assist Jenny and Norm in their professional growth and …show more content…
Your emails frequently leave me confused. They read more like a text message than a business email. My job is to help you be successful. I would like to share a few tools that were shared with me when I started. These tools have helped me succeed when using electronic communication. The first strategy is the five W’s. All of the emails you send should answer the questions of who, what, when, where, why and how. If the email answers these questions up front, you eliminate the need for follow-up emails requesting clarification reducing your inbox. Another strategy is the WIFM. The WIFM answers the question what’s in it for me. This issue addresses what’s in it for the sender. If you utilize these tools in your emails, your communication will be more