Starbucks Servant Leadership Paper

Decent Essays
The leader that encompasses my leadership style is Howard Schultz. He is the founder and CEO of Starbucks Corporation. Starbucks was started in 1971 and Howard Schultz acquired the brand from the prior owners in 1986 and launched it into the company as we know it today. “In 2014, the company’s revenue was US$ 16.45 billion, net income – US$ 2.07 billion. The total headcount network comprised over 149 thousand people. According to the data of 2014, there were 20737 Starbucks stores opened in 62 countries.” (Astrum People, 2016) Howard Schultz leadership style is that of servant leader.
Leadership Theories

A Servant leader is defined as “a leader who works to fulfil subordinates’ needs and goals as well as to achieve the organization’s larger mission.” (Daft, 2010) A servant leader look at him or herself as a servant first. Servant leaders believe in helping people to grow and they are concerned about their followers. They are relationship oriented and are ethical in their behavior. In the article the Impact of Transformational and Servant Leadership the authors quoted Greenleaf (the person who first coined the term servant leader) by stating “that a leader should see himself as a servant first. Servant leadership can be broadly defined as a desire from leaders to motivate, guide, offer hope, and provide a caring experience by establishing a quality relationship with the followers and subordinates.“ (Choudhary, Akhtar, & Zaheer, 2013) Servant leaders are truly motivated to nurture followers by helping them to grow and develop. They encourage followers and encourage them to humbly work toward the common goal of the organization while building trust and fostering ways for them to grow as individuals. Leader’s Characteristics In an article by Professor Jane Robbins of Vanderbilt University she included a quote by Howard Schultz on servant leadership, it states: “We have to lead with our hearts.
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In business, as in life, we each should have an internal compass that guides our decisions, an instinctive understanding of what matters most in this world. For me, it’s not profits, or sales, or number of stores, but the passion, commitment, and enthusiasm of a dedicated group of people.” (Robbins, 2016) This quote summarizes how Schultz has run his organization. As a leader he serves his employees and thy help the company grow because they are motivated to serve and value their leader and his vision. His employees (followers) are committed to accomplishing the goals of the company and as the leader, he is committed to building a relationship not just with the customers but the followers. He make sure they know that they add value to the company and encourages them to personal and professional growth within the organization.
Long Term Smart Goals

Three long term goals that I have established for myself in order to be a better leader is to complete may master program in leadership, get in shape physically and volunteer with a non-profit or mentor a young person. I plan to accomplish these goals within the next one year to 18 months. These goals especially the to complete my education and lose weight will take some time but will be beneficial to me in the end. Volunteering or mentoring will allow me to serve others while learning how to be a better servant.
Short Term Smart Goals One short term goal that I as a leader would like to develop in the next three to six month is to delegate more. Serving is a priority for me but

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