Coffee Shop Case Study

Superior Essays
Register to read the introduction… Suggest ways that you could avoid claims of disparate treatment. Disparate impact relates to the hardship created by the discrimination and is often used in age discrimination lawsuits. Disparate impact relates to disparate treatment, and a wrongful termination lawsuit may claim that the impact or hardship created plays a role in the discrimination. A greater impact proven to a specific group such as women or older employees may impact your business as well. This is certainly lots of things the coffee shop must avoid in order to keep a good reputation and grow to be a successful business. The ways I would use to avoid disparate treatment claims would be to review federal and state laws on termination of an employee, these laws could include payday laws, by doing so, and the Shop will comply with all dates and rules. I would create checklists for the hiring, and termination of employees this practice will provide the business with continuity and, the most important thing: a way to show it. Having personnel files for each employee is a great way to have a place to record infractions, warnings, etc. It is critical to document the employee acknowledgement of receipt of each notification with a signature and a date. When a termination is in order, provide the employee with a warning before termination, the termination date must be showing on this letter. The letter needs to outline, in facts, the reason the employee is being terminated and cover, as simply to read …show more content…
Identify the type of external influences that could hinder staffing and how you would address them. Delays in the staffing process are not rare. The reason(s), however, range in a variety of factors. In the case of the Coffee Shop, based on the fact that the positions we have the need to recruit and fill are non-executive level positions and the experience required is not as complex as it would be on an engineer, staffing should result in a fairly simple …show more content…
Diversity training is a vital element of a diversity initiative and signifies the chance for the Coffee Shop, as the employer, to inform and educate the employees about diversity. The goal of diversity training is not only to create and increase awareness of workplace diversity, but also to grow and boost skills among employees to help them communicate more profoundly in the future. Differences in race, sexual orientation, education and work experience can cause tremendous damage between employees and to the business as well. Diversity training has the ability to increase awareness, teach knowledge and educate employees further on how to accept differences among fellow employees. The most important goal of diversity training program is to make a positive work environment by assisting employees recognize and be accepting of differences among

Related Documents

  • Decent Essays

    ANALYSIS Vistabeans Coffee shop seems to be doing well overall with profitability. After analyzing your resources and profitability in certain markets, I found certain brands of coffee were not doing well. In this report you will find recommendations that will increase Vistabeans profits, as well as satisfying its loyal customers. RECOMMENDATIONS Detailed insight on customer profiles.…

    • 246 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    Understanding diversity is important in today's workplace for the growth of companies as well as people. The more we understand diversity the more mutual respect we will gain for one another. We must begin to understand that diversity is a larger picture than just the color of someone's skin or their gender. Diversity definition is variety. We must learn that we all come from a variety of upbring and that we are not all going to think the same on all issues.…

    • 120 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    It is clear and obvious there is discrimination in the workforce against diverse groups. This discrimination lead to promotion denial and lack of advancement in career despite equal qualification or more. Thus, this section will look through solutions and strategies that can be applied in the workplace by the organization and employees themselves to decrease discrimination, enlighten both employees and employers and altogether promote cultural diversity in the workforce. Mentoring Program is very important for Latinas and other minorities in the workplace. Lack of mentor is one of the main barriers to success for Latinas and other women of color (Catalyst, 2003, p. 4).…

    • 162 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    Sugarfine Cafe Case Study

    • 220 Words
    • 1 Pages

    It is my Opinion that SugarFine café will be a profitable business based off the the Cash Pro Forma numbers and the calculations done to determine the expenses and how much profit will be brought in each month. I also agree the the hours the SugarFine is open is realistic for the demographics it is trying to appeal to. In the morning there is coffee available, for lunch you can grab a sweet treat and after dinner there is always room for desert. I have also come to the conclusion that adding the comedian as entertainment and adding flavored coffee to the menu increases the cash flow and allows the SugarFine Café to continue to grow its revenue. The Monthly Product Revenue that is shown has helped me come to the conclusion to visually see what…

    • 220 Words
    • 1 Pages
    Decent Essays
  • Great Essays

    Starbucks Case Study

    • 2837 Words
    • 12 Pages

    Its partnership with Apple to bring app based discount coupons is helping it ride the mobile wave easily. The company introduced Wi-Fi capabilities in its outlets already. Internet is important to the consumers. They can now surf the web and do work while sipping Starbucks coffee.…

    • 2837 Words
    • 12 Pages
    Great Essays
  • Decent Essays

    The Apricot Tree Café is a small restaurant stationed on Dundas Street West near Mississauga Road. The layout, dress code and food prices suggest that this cafe is oriented towards the middle class patrons rather than the low or high class. Points from Daniel Chandler’s Semiotics for Beginners site (2002) and Marijke van der Veen’s “When is Food a Luxury?” (2003) will be used to elaborate later on.…

    • 730 Words
    • 3 Pages
    Decent Essays
  • Great Essays

    The form of business that Shania should engage in to open up her coffeehouse should be a limited partnership. If she were to open as a sole proprietor, although inexpensive, she is liable for everything that happens to her business, and she is the only one dependent upon supplying the necessities for the business to operate. These necessities include: the capital to start the business, property, and all other factors that are required to get a business started. By reaching out to her husband, family and peers, she now has other resources for capital contribution that will financially assist the operations of the business. Knowingly that several people in her life are interested in helping her out and becoming part of the organization, Shania then understands that these people deserve a fair share in the potential profits the coffeehouse will generate.…

    • 1674 Words
    • 7 Pages
    Great Essays
  • Superior Essays

    Lavendary Cafe Case Study

    • 1393 Words
    • 6 Pages

    1.) Levendary Café entered the Chinese market, hitting the ground running with Louis Chen running the show. Chen had a very ambitious attitude and succeeded in opening 23 new Chinese locations in a very short period of time. However, by Chen focusing more on obtaining the highest amount of profits, he did unfortunately sacrifice the image of the Levendary franchise. Before entering this market, research was conducted and it appeared that several other American franchises succeeded due to China’s high population and growing GDP.…

    • 1393 Words
    • 6 Pages
    Superior Essays
  • Decent Essays

    Report Scope MacVilles café serve competitively priced, high quality coffee and gourmet food in a safe and comfortable café style environment. macvilles is to conduct a thorough risk analysis on the acquisition of Hurley’s Cafe in Toowoomba and what are the significant risks to be addressed. Ensure risk management is an integral part of planning at all levels of the organization. MacVille is committed to achieving its vision, business objectives and quality objectives by the proactive management of risk at all levels of the organization, acknowledging that embracing innovative ideas and practices carries with it risks, but that these are identifiable and measurable and therefore capable of being subject to realistic risk mitigation processes.…

    • 714 Words
    • 3 Pages
    Decent Essays
  • Improved Essays

    Management and Culture Rationale of Great Cups of Coffee Introduction The culture of an organization is the foundation to its success. According to Noe, Hollenbeck, Gerhart & Wright, culture is defined as a “community’s set of shared assumptions about how the world works and what ideals are worth striving for” (Noe, Hollenbeck, etc., 2011). The culture within corporate organizations is no different.…

    • 1152 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Costa Coffee Case Study

    • 1667 Words
    • 7 Pages

    Index Title: Page No. Chapter 1: Project Introduction…………………………………………………………………………. Chapter 2: Literature Review…………………………………………………………………………… 2.1 Introduction………………………………………………………………………………….…

    • 1667 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    Another protected class that is discriminated against within the hospitality industry is race. Racial discrimination is another type of discrimination that affects the world today. It sounds silly, but there are still many people who will treat you differently based off the color of your skin. This is an injustice that stood true for many black employees at the Beachwood, Ohio restaurant, Bahama Breeze. In the 2009 case, Bahama Breeze to pay $1.26 Million to Settle Suit for Racial Harassment of Black Workers, the U.S. Equal Employment Opportunity Commission announced a class litigation settlement with national restaurant chain Bahama Breeze for $1,260,000.…

    • 833 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Diversity

    • 1788 Words
    • 8 Pages

    Diversity is defined as variety, especially the inclusion of people of different race or culture, which happens to be the focus of most diversity initiatives. Diversity in the workplace began in the United States after the passage of the 1964 Civil Rights Act when the US American industry began to see new categories of workers such as women and those with disabilities. In today’s world, the United States is considered a “melting pot” of ethnic cultures. Due to globalization, diversity has become a huge part of the workplace and therefore it is important for organizations to focus on trying to find ways to deal with having a diverse workforce. As quoted in the article Reflections on Diversity and Organizational development “diversity is an essential…

    • 1788 Words
    • 8 Pages
    Great Essays
  • Great Essays

    Starbucks Case Study

    • 6001 Words
    • 25 Pages

    The strategy that Starbucks uses is broad differentiation where they seek to differentiate their product offerings from rivals’ with attributes that will appeal to a large variety of consumers. The key market characteristic for the strategy of differentiation to work is that buyers’ needs and preferences are very diverse and cannot be satisfied with a standardized product offering. This is an evident characteristic of the market because consumers all have different preferences on the way they like their coffee. Which is the reason why Starbucks offers many different product options like lattes, skinny lattes, coffee, iced drinks, blended drinks, etc. They also offer fruit cups, water, and bakery items to provide even more options for their consumers.…

    • 6001 Words
    • 25 Pages
    Great Essays
  • Improved Essays

    Starbucks is the global leader in the coffee house industry. With it primary market in the US, Starbucks hinges its competitive advantage on the quality of its products and services. In addition to a globally recognized brand, the company has achieved wide-ranging success in spite of the implementation of a premium pricing strategy. Although the company has diversified its coffee brands, specialization in coffee stands as a strength and weakness in the enterprise. However, based on the performance in the market, the marketing, and operational strategies are suited for the various market segments.…

    • 3556 Words
    • 15 Pages
    Improved Essays