Manually intensive operations were automated and streamlined and a system to allow the ability to serve multiple retailers at once. Electronic data interchange (EDI) between the customers, retailers, warehouses, and the company was utilized as the enabler to successfully implement CPR. The ability to gather inventory levels from retailers and warehouses allowed for near instantaneous order filling and completely eliminated the human element the was previously required for such tasks. EDI fundamentally changed how retailers interacted with the company and allowed for a direct increase in shared information, which benefitted both entities …show more content…
The new CPR2 model calculated pricings based on the total amount of products sold during the promotions to retail customers and subtracting any increase in inventory from the total shipments to warehouse during the promotion. This would then net the customer 125% of the amount of the discount multiplied by the volume of shipments to retail stores during the promotion. This change did, however, encourage forward buying, which was what Campbell intended to move away from. However, they noted that stores had little space for large inventories and would be forced to continue using the EDLP pricing structure in combination in CPR2 in order to keep up with customer demands. By implementing a minimum order on forward buying customers, Campbell could slowly push retailers to move toward their much preferred EDLP structure as strains caused by inventory management increased and profit margins