Interpersonal Communication Dialogue

Improved Essays
Mrs. Meariam is 51 year old single mother, domiciled in the Bronx, was self-employed for several years, with her medical history of schizophrenia, client has history of violence.

Me: Hello Ms. Meariam, I’m a nursing student.
D.M.: `` how do you know my name, are you Mary? You look like someone I know.’’

Me: ``sometimes I can image people names just by looking at their face.’’
D.W. so are you a psychic?
Me: `` kind of.’’

Me: ``So can I ask you how long you have been here?’’
D.M.: ``I’ve been here for two months and half.’’

Me: ``How did you come to be in here?’’
D.W: `` I was feeling like I couldn’t deal with my life, I just found that my child was switched at birth, and that someone stole my identity. My son is the one that called the
…show more content…
I didn’t feel intimidated, nervous, or scared. I knew some of her history from her chart, so I was looking forward to hearing new information instead of the regular orientation questions.

Client smiled, showed interest in talking. I explained my role and purpose.

Exploring: attempted to open up the topic of reason for admittance to get the perception.

Open-ended questions: Allowed the client to start anywhere such as weeks ago or months etc. I also wanted to see if she exhibited concrete thinking.

Restating: I wanted to mirror the client perception in the hopes that he will continue to explain.
Silence: I resisted the urge to ask how she found that her baby was switched. I felt I could leave that line of questioning for another day.

Exploring: I wanted to explore how the client was progressing. He opened up and went into how he spends his time.

Seeking clarification: I wanted to find out what were her medications.

Exploring: I wanted to address possible issues with medication side effects and what the felt about side effects and impart patient education. I also wanted to learn more about the medications she was taking and if any of them was for

Related Documents

  • Superior Essays

    Biopsychosocial Assessment Critique Capus P. Barnett Valdosta State University In my endeavors to learn how to efficiently interview an older adult, I interviewed a woman named “Teresa Craig” that is sixty-five years old. Interviewing Ms. Craig was a slightly different experience from other interviews I have conducted over the years. It was the first time I interview someone that could be considered “elderly”. I gave me a new perspective on how someone older me thinks and processes what could be considered personal questions.…

    • 1037 Words
    • 4 Pages
    Superior Essays
  • Decent Essays

    Strengths: - Foreshadow to the client the reason why we are mailing out the documents. - Foreshadow to the client how long it would take for documents to be received. Opportunities: - Did the Advocate insert relevant and effective LJN’s/Codes? Bryan noted the account as a document request Bryan should have included that the client is upset with our decision of not refunding the deposit and has hired a private investigator to look into documentation. - Empathy: When client said that she did a lot of work on her end to get the loan in process Bryan could have offered empathy at this point. Bryan could have said that I am sorry for your frustrations.…

    • 407 Words
    • 2 Pages
    Decent Essays
  • Decent Essays

    Foreshadow Case Interview

    • 273 Words
    • 2 Pages

    Strengths: - Did explain to the client why the loan was withdrawn. - Foreshadow to the client what she was doing before placing the client on hold. - Angie was honest with the client and explained that loan was properly opted out. - Did dig to find out who she contact once they wanted to withdraw the loan. - Angie did a great job empathizing with the client when she was upset with the process.…

    • 273 Words
    • 2 Pages
    Decent Essays
  • Decent Essays

    Assessing Skin, Hair, and Nails Questions Answers 1. A client tells the nurse that he has been experiencing excessive perspiration and body odor. The client also says that using deodorant has not really helped his condition. a. What kind of questions should the nurse ask to collect data related to the client’s complaints?…

    • 416 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Educational Background: In the past, I took a writing course through Christian Writers Guild. Currently, I am enrolled in their Writing for the Inspirational Market class. While employed by Development Dimensions International (DDI), a training and development firm, I certified as a trainer for the Interaction Management and Targeted Selection programs, which taught supervisors how to better manage and lead a team, and developed skills for hiring and promoting personnel respectively. I organized and helped conduct assessment centers for various clients to assist them in their hiring, promoting, and future staffing needs. At the completion of the assessment center, I submitted extensive follow up reports to the client.…

    • 341 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    You can support clients in this process by, encouraging them to reach a decision. Good planning requires to be able to research all the relevant information about the client and available options and resources open to the client in their circumstances. The next requirement is to be able to identify all the tasks that need to be completed, who needs to complete those tasks and the timelines in which they need to be completed. Good planning then requires the ability to set goals that the client will commit to, agreed steps to reach those goals and clear indicators for the client to know when the goals have been achieved.…

    • 434 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    To support my clinical practice project topic of proper and frequent hand washing in preventing the spread of infections and illnesses in a correctional setting, the CDC offers a wealth of information about reducing the spread of illnesses and promotion of health through preventative measures. According to the Centers for Disease Control and Prevention [CDC] (2014), the primary mission of the institute is to protect the American people from safety, health, and security threats, both regionally and globally, through scientific research and information to the public. The CDC organization offers my project evidence-based research, publications, data, and statistics that validates the project’s goal. Global Objective: the purpose of a global…

    • 689 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    LEVEL 2, COUNSELLING CONCEPTS UNIT 2, F/601/7300 Communication skills in helping relationships 6/18/2014 LUBWAMA DESIRE Word count: 2008 UNIT 2, F/601/7/300 COMMUNICATION SKILLS IN A HELPING RELATIONSHIP 1.1 Identify the different forms of communication used in a helping relation. These are a range of skills the helper can utilise to assist clients in achieving optimal outcomes in life. They include, Setting a Contract - This is mutual agreement negotiated between the helper and the Client prior to the commencement of counselling. It lists the responsibilities of the Counsellor towards the Client, and also the Client 's responsibilities in the counselling relationship.…

    • 2005 Words
    • 7 Pages
    Superior Essays
  • Superior Essays

    Reflection On Simulation

    • 1107 Words
    • 5 Pages

    This made me felt useless; however, I did not give up. As I continued to gather information, I kept using Hildegard’s theory and utilized intrapersonal skills. I asked more open ended questions about her diet and past health problems. Everything seemed fine, but I was still unable to figure out what was her underlying problem. I began to feel disappointed, and for me, I believed this was the most difficult part of the interviewing process.…

    • 1107 Words
    • 5 Pages
    Superior Essays
  • Great Essays

    Mock Session Reactions Reviewing and going over my mock session proved once again to be beneficial. Overall I found that the session went well, I do believe that my client has more trust in my and my rapport with her has grown. During the session, I noticed that I did not move much from the position that I was in and I had my hands folded within each other the entire time…

    • 2164 Words
    • 9 Pages
    Great Essays
  • Improved Essays

    Interpersonal communication is the process of sending and receiving information between two or more people. It is a person-to-person contact, it includes everyday exchange that may be formal or informal and can take place anywhere by means of words, sounds, facial expression, gestures and postures. Two significant learning points for me during this course was in module 3, using the I-language instead of you-language which gives power over our thoughts, feelings and emotions to others. To take responsibility for your own feelings, rely on I language rather than you language. I language owns thoughts and feelings and does not blame them on others (Wood 125).…

    • 1010 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    In the interview as with Client A we explored the issues of work-life balance, stress and poor diet, from a Nutritional Medicine modality. The interview flowed perfectly throughout the time frame and in my opinion I was able to develop a rapport and trust with Client A. Overall my skills throughout the interview displayed professionalism, and a friendly non- judgemental approach. 
The interview commenced with an initiation which included greeting the client, gaining informed consent and an overview of how the session would run. In the future I must remember to enquire about the clients past history of visiting a nutritionist and ensure my limitations are clear.…

    • 459 Words
    • 2 Pages
    Improved Essays
  • Brilliant Essays

    Reflective Listening Essay

    • 2221 Words
    • 9 Pages
    • 11 Works Cited

    This time gave me an opportunity to undertake reflective listening through active listening which according to Rogers (1975) in his “client-centered” therapy argues that it encourages the client to share the information in more depth than if I was only asking directive questions. This enabled me to gain information when the client brought out the underlying issues including those that I had not thought about. The active listening also improved my relationship with the client since I was able to express acceptance by avoiding any expression of disagreement or judgement thus making him open up and also trust me as his couselor. This method also left me with enough time to explore and diagnose the issue thus noting the new ways of approach to the…

    • 2221 Words
    • 9 Pages
    • 11 Works Cited
    Brilliant Essays
  • Improved Essays

    Mock Interview Reflection The mock interview was closely related to the topics covered in the readings and in class. Getting practice using the techniques we have been learning in real time, with a real person, made the content more concrete. I was conscious of employing solution focused techniques as much as possible in the short time we had to conduct the interview. While my performance produced mixed results, the practice was a good start to becoming an expert using the technique. Strengths and Effectiveness When reflecting on my performance, I was able to express to the client I was fully engaged in our conversation by intentionally implementing a variety of reflection strategies.…

    • 956 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    The act of exploring itself promotes the active listening element of counselling. As a practitioner, if you listen well you can paraphrase appropriately when feeding back information given by the client. Consequently, this will help in conveyance of an empathic understanding which aids in the relationship building process. Emphasis is, again, heavily weighted on the importance of this relationship where exploration is one of the 'core components both for effective challenging and for assessing goals'. The exploration process also highlights the idea of working together to come to a shared understanding of the clients needs.…

    • 1280 Words
    • 6 Pages
    Superior Essays