Dunkin Donuts History

William Rosenberg opened his first donut shop in Quincy, Massachusetts in 1948, it was named Open Kettle. Two years later, he renamed it Dunkin Donuts. It is easy to assume that a chain restaurant will be the same at any location. Often chain restaurants are a place where people come and go because they are in a rush. However, at the Middleton Dunkin Donuts, there is a true community of coffee drinker. At first glance, there are customers in and out getting coffee and donuts. Immediately after entering, the smell of the seasonal pumpkin flavors was noticeable. There were people standing waiting for their orders to be taken. Some people just come in to get their coffee and leave. While others take time out of their day to sit and enjoy their coffee. They sit at small brown tables. The workers recognized people by their regular coffee order. Between the worker and certain customers there was more than just an average greeting. Workers would ask questions including, “How was your daughter’s wedding?”, or, “Did Mary have the baby?”. Customers have a personal relationship with employees. If they didn’t get coffee every afternoon, then they never would not have got to know each other. Dunkin Donuts is a place for …show more content…
There is festive fall and Halloween decoration on all the light brown walls. An elderly couple was sitting with another older man at one of the tables. They were sipping their hot coffee and eating donuts with bright orange frosting. Also, they were sharing conversations with people passing in and out of the Dunkin Donuts location. They would see neighbors and friends who came in for coffee and always made a point to catch up on each other’s lives. In a course of an hour of sitting enjoying their coffee, they saw an abundance of familiar faces. Not only seeing people they previously knew, but also meeting new people. The couple thought of this as a place to meet with friends and a place to