Social Responsibility In Hospital Administration
A hospital administrator’s responsibilities on a day-to-day basis are endless. From staffing issues, to budgeting, addressing patient satisfaction and quality of services, handling physician relations, organizational financial performance, internal technology acquisition, and new service development (Thompson, Buchbinder, & Shanks, 2010) - the complexity of the healthcare industry makes it one of the most difficult organization to manage, by far (Baker, 2001). Hospital administrators are consistently challenged with balancing the community’s needs (external) and business needs (internal) within the context of community and organizational values (Pierce, 1996). Ethical conduct is an important aspect to the daily operations of a healthcare administrator’s job. This paper will discuss ways hospital administrators can improve their level of social responsibility in daily operations by their ethical conduct.
Role and responsibility
Healthcare administrators …show more content…
The American College of Healthcare Executives (2015) address the responsibilities of healthcare executives to the community and society in section V of the Code of Ethics. The Code (ACHE, 2015, sec. V) declares ways to improve social responsibility by identifying and meeting the needs of healthcare in the community; working to support access to healthcare services for all; participating in public dialogue on healthcare policy, advocating solutions, and promoting quality of care; and providing the community with adequate and accurate information enabling them to make enlightened decision about their healthcare (ACHE, 2015). Administrators must focus on organizational operations that improve upon the level of the organization’s social