Social Responsibility Of Business Case Study

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Social Responsibility of Business has two major terms – Social Responsibility and Business. In the earlier days, the businesses could operate without giving a thought about their responsibilities towards the society and majorly focusing on their revenues and profits, but those days are gone. Social responsibility refers to the responsibility of the individuals, governments or the organizations towards the society. Hence, we can say that Social Responsibility of Business is the responsibility of the organizations towards the society from which it operates and earns its revenues and profits. The social responsibility may be towards one or more of the many factors like environment, general public, community, shareholders or investors, employees, …show more content…
Donation of ambulances and vans to hospitals to help the patients and their families (DNA, 2015).
The State Bank of India has received several awards and accolades over the years, for helping the society and setting examples for other organizations. Some of the awards that the bank has received are National Award for excellence in CSR and Sustainability, 10th INDY’S Awards – Best CSR Practices (Sbifoundation, 2017). Other important awards received are - Asia’s Best CSR Activities Award, IPE Best CSR Award, Most Caring Company Award and National Award for being the Best Bank for Excellence in the field of Khadi and Village Industries, in India.
The bank has taken care of not just the investors and the shareholders but also the customers and the employees. The employees get the benefits of work life balance, medical leaves, privilege leaves and are treated with dignity and respect. The work culture of the bank promotes customer relationships and fair treatment of the customers and other stakeholders. The customers are educated about their rights and are guided by experts in order to choose the banking and financial products and services which are best suited for them. The bank provides excellent after sales service and satisfies its customers by regularly interacting with them. The bank conducts regular drives to plant trees across the country and also spreads information through posters about environmental degradation and activities to protect the

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