It is important to study reactions to queue jumping simply because of the social implications that are derived from this, as understanding how people function within a social in-group and how they react to an out-group can be vital. Through this knowledge one may able to apply this to discover solutions to problems such as peak hour traffic and how to best overcome this problem and avoid road rage and car-crashes. With that in mind the study below aims to investigate whether social identity affects how upset people feel about jumping a queue in order to purchase petrol. It is predicted in this study that those who operate a non-luxurious vehicle will appear more distressed about line intrusion, when it is by someone driving a luxury car rather that a non-luxury vehicle. This prediction is based on the social identity, assuming that the social identity theory can be …show more content…
This indicates that the scores were relatively high in regards to the total amount possible. Using SPPS version20, a one-way between variable factor, ANOVA was carried out on the dependant variable of REACTION. Reaction was perceived bigger when the queue jumping was done by a luxury car driver (M=25.70; SD=2.09) as opposed to when it was by a non-luxury car driver (M=23.60; SD=2.14);(F(1,