The first thing that really surprised me was the tone in text towards management. From chapter 1’s description of the history of worker exploitation, chapter 3 talking about bullying by supervisors, and chapter 5 talking about work overload among new grads, I thought the text painted a very negative picture of management’s role in the sociology of the workplace. As I am going to school to hopefully be one of those managers in the future, this is rather discouraging to know I will be considered the bad guy of the workplace.
Chapter 3 was the most important chapter as relating to my current work experience.