Some of the features that participants enjoyed when using the devices included knowing more about their activity and sleep patterns on a daily basis, receiving motivating feedback …show more content…
Of those 45 people, 40% monitored their sleep for the entire study. There were 10 people that liked the sleep monitoring feature the most and 8 people reported changing their sleep habits during the study.
Over one third of the users found the devices to be uncomfortable for daily wear. 34 stated that the discomfort came from the band’s rigidity, fit, and pieces that would irritate the skin. Participants with trackers worn on clothing stated discomfort and also skin irritation. The participants also mentioned that they want trackers that fit their own styles and fashion senses.
The number one frustration of participants was the seeming inaccuracy of the data being supplied by the activity and sleep trackers. 55% of the users didn’t trust that the data was accurate and wanted to learn more about how the data was being collected. For many participants, the data did not reflect what was expected. There were also activities that the trackers wouldn’t account for such as swimming or cycling. Some participants stated that the device would get different reports for the same activity or the device and app wouldn’t have the same …show more content…
The average time that participants continued to wear their devices was 32 days. Most of the time the users that quit within 14 days were in the 70+ age group. Some of the reasons people quit early included discomfort when wearing the device or finding that the device didn’t serve a purpose. Others quit using the device because they didn’t believe they were receiving accurate information, they had issues using the app, or they couldn’t sync the device (Building A Better Tracker: Older Consumers Weigh in on Activity and Sleep Monitoring