The Importance Of Patient Satisfaction

Improved Essays
Physicians today are under extreme demand to see to many patients in a day and take too little time off to recover for their own health. If physicians took more time off for their own health, quality of care, results and patient satisfaction would be better. Studies have been done on about five-hundred hospitals. Surveys that have been done as well have shown about forty percent claim they have been asked to take more patients they can safely handle in a months’ time. If a patient is brought to the doctor’s office or emergency department for chest pain, or any other possible serious conditions, doctors find themselves ordering unnecessary test because they do not have enough time to fully examine them. In result the patients end up suffering …show more content…
This issue has caused unprofessional behavior toward his patients and his staff. One particular study showed about eight-thousand surgeons that are burnt out and or depressed, show the highest rate of error. Not only are patient’s safety at risk so are the physicians. At some point patients are going to be treated by a resident because the attending cannot safely take on another patient. Physicians have one of the largest suicide rates out of most occupations. Almost four-hundred physicians even med students die by suicide each year. Patients would never even know that most doctors are burnt out. They are very good at showing no weakness. A doctor a Stanford wrote an editorial on JAMA (Journal of the medical association). Surgeons are learning how serious mental health is for residents and physicians. Some hospitals are offering free counseling to physicians that want to utilize it. The councilor usually makes it clear that they have no connection with the dean of the hospital. A lot of physician will not see the councilor because they feel it shows sign of …show more content…
It one of the articles I read, two residents were talking about how one had irritable bowel syndrome, and got in trouble for going to the bathroom too much. Another student talked about how he gets little sleep and doesn’t see his children very often. Most of the younger doctors that are sleep-deprived are told to “suck it up”. One student talked about how she shadowed a doctor that say a patient with terminal cancer, and she had nightmares about it. Now to this day she had a patient of her own with the similar problem and felt nothing. When asked about what the toughest part of their first five years of their program was, about twenty-percent said their biggest memory was being yelled at and belittled by their attending in front of other students. One attending admitted he was rude and mean to his peers. That same doctor changed his ways somewhat when he found out one of his students that graduated as the chief resident had killed himself. About a year after that news, Greco the doctor that bullied his students wanted to do something to change things. He helped put together a program so that students were about to have time to bond with other peers and take care of themselves. He made it mandatory for them to see a psychologist and since young doctors usually do not have time to see a doctor. A list of doctors was put for patients to see while at work. The wellness center had put a refrigerator

Related Documents

  • Improved Essays

    Prince et al. (2005) previously surveyed fourth year medical students on the effect of transition from pre-clinical to clinical practice (during clinical clerkship programs) on their perceived workload, clinical knowledge/skills and learning. It was revealed that the students were uncertain as to how to behave and act, mainly because they were uncertain of what was expected of them. The students also reported a drastic increase in clinical workload, which reduced their study hours. Consequently, a majority of students felt they were moderately prepared with regard to applying their pre-clinical knowledge and skills (ibid).…

    • 1146 Words
    • 5 Pages
    Improved Essays
  • Decent Essays

    There’s discrepancies between the optimal patient care and current care is provided. That issue was addressed by the Canadian Patient Safety Institute (CPSI) Which establish measures to encourage improvement of patient safety and quality of care. Ultimately, the government of Ontario issued a bill and some specific acts to overcome this issue. Grand River Hospital (GRH) includes over 3,500 staff who serve over 23,391 newly admitted patients and almost 281,824 patients through outpatient clinics, emergency departments and one-day surgery visits. GRH establish a quality framework by strategic planning and developed specific goals regarding accessibility, appropriateness, safety and patient experience of care.…

    • 345 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Day Hospital Patient Satisfaction Wake Forest Baptist Medical Center's mission is to improve the health of our region, state, and nation. Generating and translating knowledge to prevent diagnose and treat disease, training leaders in health care and biomedical science, and serving as the premier health system in our region, with specific centers of excellence recognized as national and international care destinations is their mission statement. ("Mission Statement - Wake Forest Baptist Medical Center," 2015). Day Hospital is an observation unit that is located on 11 North Tower (NT), 5 Cancer Center (CC), and includes IV Infusion, which is also located on the fifth floor North Tower. On 11 North Tower, the unit consists of 26 outpatient…

    • 462 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Fred Lee has the distinction of being both the senior vice president of two major hospitals and a former cast member at Walt Disney World. He is the author of the best-selling book, If Disney Ran your Hospital- 9 and a half things you would do differently. Much of his work is focused on patient relations and service excellence. In his Tedx talk titled, “Patient Satisfaction or Patient Experience?” he discusses the difference between satisfaction of care and patient experience. Excellent service has been the standard in healthcare since the principles of service were adopted in the 1980’s.…

    • 971 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    “Hi! I’m Sona with the OU Teen Volunteers, would you like to buy any cookies, popcorn, or baklava for one dollar?” I said for the thousandth time in my life. This quote was used daily during my last three summers at OU Medical Center. We came into the office every morning at 8:30 am, answered the daily icebreaker with other teens, got assigned our tasks, and went out to bring smiles throughout the hospital.…

    • 455 Words
    • 2 Pages
    Improved Essays
  • Superior Essays

    In 2010, The Affordable Care Act, commonly known as Obamacare, was implemented across the United States to address the foremost issues in today’s Healthcare. These problems include lack of accessibility to quality healthcare, growing cost of care, and quality of care. While the affordable care act addresses concern of access to care for the underprivileged, it creates other new complications regarding cost and quality. Obamacare has succeeded in making care more accessible and now millions of Americans are now newly insured under government subsidized healthcare exchanges. However, the cost of care for those previously insured from either their employer or privately has increased dramatically.…

    • 1942 Words
    • 8 Pages
    Superior Essays
  • Improved Essays

    The health status of the population has a significant impact on healthcare. It is believed that people are living longer in comparison to other generations. As a result, there is a large elderly population who require healthcare whether it is for health maintenance or treatment for preexisting medical conditions. The evidence of this can be seen during hospital or clinic visits when they present with a long list of home medications. Additionally, there is a large number of the population who are living with lifestyle diseases and the number continue to grow each year.…

    • 1302 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    According to the previously mentioned study done by the Deloitte Center for Health Solutions, 65% of doctors believe there will be a reduction in the quality of care given to patients. With more patients in the system, (approximately and 30 million new patients ) there will be an immense amount of work and pressure on medical staffs around the country. Because of this influx of patients, a few things will happen to make healthcare worse. One of these things is that doctors will have less time to spend with each patient.…

    • 797 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    HEALTH CARE IN AMERICA Name: Alemayehu Damtew Course: HC 4000 Date: 04/25/2015 Americans are not assured of quality health care as they are always made to believe through the diverse policies that regulate health care. The demand for more and more diagnosis with little regard to the necessity and quality of the tests is a syndrome associated with the high cost of health care. While there are several people who have adequate resources to meet the high costs of health care through insurance, most Americans cannot meet the high cost associated with quality care. Instead of the advancements in technology, making diagnosis and treatment easy and precise, there is an insistence on carrying out several tests before treatment.…

    • 590 Words
    • 3 Pages
    Decent Essays
  • Decent Essays

    Azcom Case Study

    • 450 Words
    • 2 Pages

    Question 1 Why do you believe AZCOM (Arizona College of Osteopathic Medicine) would provide you with the type of osteopathic medical education you are seeking? Growing up I have had the opportunity to witness AZCOM transform my three brothers into successful osteopathic physicians. Their journey through Midwestern University, has affirmed this institution’s outstanding qualities in clinical exposure, student-centered faculty, and excellent didactics.…

    • 450 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    A current major healthcare problem in the United States is the lethal combination of medical error and patient neglect. Medical mistakes are the third leading cause of death nationwide and are responsible for over 400,000 deaths annually. A major contributor to these errors is understaffing. A shortage of hospital workers, nurses in particular, can be detrimental to patient care. Patients are dependent upon being treated in a timely fashion, along with the absolute best care possible.…

    • 359 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Quality Improvement and Patient Safety The Institute of Medicine has released a report to transform U.S. health system by emphasizing the six aims of improvement for the hospital setting. These six aims are safety, teamwork and collaboration, patient centered care, evidence based practice, quality improvement, and informatics (Cherry and Jacob, 2014). Safety can be implemented through minimizing risks factors. For example, patient with fall risk can be on eye sight and provide to wear a special yellow sock that grips better. Teamwork and collaboration focuses coordination among health care professional to improve patient care.…

    • 544 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Introduction Nursing is a dynamic profession of providing care for infirm and sick individuals. This profession exists due to the demands of society. One major problem society is facing today is a shortage of nurses. Lois Berry and Paul Curry (2012) state, “by the year 2022, there will be a need of 60 000 full time registered nurses (p.35). Berry and Curry note that the number of nurses will decrease by 2022.…

    • 1017 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    My desire to pursue a career in medicine initially bloomed out of an interest in Biology. I was fascinated with learning about the body’s mysteries and how it functions, so I entered college as a pre-medical student. During this time, I was able to experience volunteering in the medical field and my passion for medicine increased. My experiences have shown me that medicine is a strong fit for me.…

    • 1026 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Case Study Sick Room

    • 1891 Words
    • 8 Pages

    Case Analysis Introduction to the evaluation My experience in the sick room at my boarding school where I got saline infusion, the hospital near my boarding school where my condition was misdiagnosed as malaria, the tuberculosis department at the government hospital where the test results were negative, and finally the private hospital which cured my disease, made me observe and focus on many issues. I noticed many positive and negative issues which I would like to explain relating them to gap analysis. Gap analysis It is a method of analysing the differences in the performance of health care systems to determine whether all requirements are met and, if not, what steps should be taken to ensure they are met successfully.…

    • 1891 Words
    • 8 Pages
    Great Essays

Related Topics