Shelley Acres is the owner of a bakery in Ames, Iowa named Mrs. Acres Homemade Pies (O. Ferrell, Gatewood, L. Ferrell, & Taylor, 2010). She capitalized on her knowledge of making pies, which was passed down from her mother and grandmother, and quickly turned her business into a success. Currently, she is at a crossroads and her decision will directly affect her company’s long-term success. Because of the company’s growing success, Acres is faced with several choices. Expanding her facilities would mean hiring additional employees. Until this point, the company’s employees have been comprised of Acres’ closest friends. This would no longer be the case, if additional headcount is needed. While this option could be profitable, it would come
