SHC 3134 Demonstrate Strategies That Can Essay

1152 Words Jan 14th, 2015 5 Pages
SHC 3.1
3.4 demonstrate strategies that can be used to clarify misunderstandings.
There are many ways when situations can be misunderstood, this doesn’t just mean verbal. It could mean body language, attitude and the ways that you interact with another person. When you support somebody you will always have to get to know how is best to understand some one and then you as a support worker to approach situations and deal with.
Language differences
When providing support for some one that speaks a different language, can be a difficult and isolating experience for the person. When in this situation you need to understand exactly what language they talk and what they actually feel comfortable in ways of being approached. When in their home
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As this could be due to difference of religion and culture. To what we think would be a friendly gesture or positive body language, this could be highly offensive to their culture and ways of communicating. This is a good reason why to double check with what some people think is acceptable and not to other cultures and religions.

Distress
People deal with different events in many different ways. When dealing with some one that may be showing signs of distress, there is little you can do other than communicating and the way you handle the situation can often reduce it. Even though the person will be showing signs of being distressed, you must be careful to not pressurise people to discuss more than what they actually want. If they are unwilling to talk you then see if they want to talk to someone else, try and offer the choice of a member of their family, another member of staff or a close family friend. Being this distressed maybe sufficient for some people and they may be able to deal with their own unhappiness or grief and also knowing they still have additional support from others around them and yourself.
It is certain that what someone is showing signs of distress is to approaching in a calm and positive way. As this could be showed as a threatening way if not approached in the correct manner and could be a risk to you or other people, but if at any point you feel for your

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