Sephora Case Study

Improved Essays
a) Briefly describe the background of the company.

Sephora is a cosmetics brand chain store founded in French by Dominique Mandonnaud in 1970. In 1997, Sephora owned by LVMH Moët Hennessy Louis Vuitton, the world's leading luxury goods group. Sephora sells a broad category of products from more than 100 brands and its private label including skincare, color, fragrance, body care, smile care, and hair care.
Today, Sephora is the leading chain of perfume and cosmetic retailers worldwide. It operates approximately 1,900 stores in 29 countries, with an expanding base of over 360 stores across North America.
Sephora is a prestige beauty retailer that captures value by selling prestige products at a price above cost to consumers both online and
…show more content…
Many international brands began to attract a large number of consumer in online shopping platform. Internationally renowned cosmetics brands such as L'Oreal, OLAY, Mentholatum, Yue-Sai, Neutrogena, Davidoff, etc. have settled in online shopping platform to test the water, the use of online sales quickly, directly to consumers the advantages of the new exclusive episode.
Sephora, the cosmetics retailer, has been widely recognized as a leader in integrating its digital marketing efforts into its overall strategy. Sephora has long been the official website set up B2C direct sales of services including skin care, makeup, perfume, bath care body, hair care products, and online payment methods, consumers can easily purchase online. Sephora has moved to make digital as important as the physical product in their stores. It required significant shifts in their thinking, in structure, and in hiring the right
…show more content…
It identifies which revenue source to pursue, what value to offer, how to price the value, and who pays for the value. The revenue model for Sephora includes web catalog revenue models. The web catalog model was formed through the evolution of the information era. With the advent of the internet and its increased availability, printed catalogs have been either completely replaced or supplemented by a digital online catalog reaching a wider audience in a shorter space of time. Just as the traditional catalog-based model, also known as the mail order or catalog model, allows buyers to order and made payments though Web site, telephone, or

Related Documents

  • Decent Essays

    The Covergirl makeup line is another product category that could play with self-concept and self-esteem in marketing. For years, covergirl had not had a makeup model for African Americans. I think that Covergirl would get more clients by having a variety of African American celebrities or models to advertise products at one time. Franklin states “Due to economic pressures, advertising decision makers have been pressed to tighten and restrain marketing resources, including Black and other culturally targeted efforts, rather than increasing them” (Franklin, 2014, p. 260). The Covergirl need to come up with a realistic advertising concept for the everyday busy woman.…

    • 204 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Due to Canada’s current growth margin, the ideal approach to reach optimum target markets a Greenfield Investment strategy must be implemented as the mode of entry. Free standing, buildings are imperative to achieve the convenience level consumers demand to achieve their patronage. Pros. Control over company image is paramount. By begging bare bones and building from the ground up ULTA Beauty is able to control store image and brand image, as well as staff.…

    • 799 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    Macy's Case Study

    • 149 Words
    • 1 Pages

    Macy’s, Inc. is a national multi-channel retailer with exemplary brands that serve their consumers throughout remarkable stores and enterprising online sites. One of Macy’s goals is to be a retailer with the ability to see different commercial opportunities and mold a clear path for capitalizing. To initialize on their ideas Macy’s has moved faster than ever by employing more technology and concentrating resources on the elements that are important to the costumers and their comfort. To a better understanding Macy’s has improved shopping for millions of its customers by creating commodities such as an online store worldwide, which has saved several hours of the day to its consumers internationally. This way Macy’s never loses its buyers, since…

    • 149 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Macy's Marketing Strategy

    • 674 Words
    • 3 Pages

    Five Economical Ways to Stretch Your Macy’s Gift Card Gift cards are an excellent gesture of good will that becomes even more valuable as budgets become tighter. However, many consumers tend to associate gift cards with indulging on rare items that they normally wouldn’t buy. Since gift cards are identical to cash, consumers should carefully spend their Macy’s gift card money wisely.…

    • 674 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    The Social Media Reach of J. Crew David Hornyak, Carly Morrow, Cole Sterrett, Matt Winsand Introduction The competitive landscape for a fashion retailer has changed dramatically in the past decade. The explosion of social media platforms has presented the business community with challenges and opportunities alike. An online presence is essential for attracting new customers and expanding the breadth and scope of a business in the 21st century.…

    • 2249 Words
    • 9 Pages
    Great Essays
  • Decent Essays

    All of those brands are considered “high end”. Another difference of the type of products that both websites have is that, Ulta has more of a variety of types of products. They have anything from skincare, makeup, and hair. Sephora has all of these as well, but Ulta has more brands than Sephora does. Since Ulta has both higher and lower end products, people might be more drawn to their website rather than Sephora’s.…

    • 1068 Words
    • 5 Pages
    Decent Essays
  • Improved Essays

    Estée Lauder Companies Inc. is an American manufacturer of beauty products. The company went public in 1946 in New York City. Estée Lauder and her husband Joseph Lauder founded the company; the two expanded the company by beginning international distribution. Estée Lauder being such a high-end manufacturer and marketer comes with a number of strengths. One of the strengths includes the company’s distribution to high-end retailers.…

    • 830 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Market Analysis Industry Outlook The global skin care industry is accelerating sales, and is estimated to reach over $120 billion by the end of 2016. In the United States alone, the skin care market will reach nearly $11 billion by the year 2018 (GCI Magazine, 2015). Projecting to the year 2021, the global skin care market will be worth roughly $154 billion (Statista, 2014). Overall, the skin care industry includes facial care, body care, make-up, etc.…

    • 1313 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    Sephora Swot Analysis

    • 791 Words
    • 4 Pages

    Founded in France in 1970, Sephora is the leading beauty-retailer in its home country and one of the largest beauty retailers around the world, with approximately 1,900 stores in 29 countries. In the U.S., Sephora operates almost 400 stores, featuring a variety of products ranging from emerging to classic brands, including makeup, fragrance, skincare, haircare and the company’s own private label. The stores have an inviting open-sell environment, where customers can browse for products and try them in addition to being helped by a team of product consultants. The brand also has a strong presence online, where shoppers can find exclusive products and a larger selection of brands. Technology has enabled plenty of opportunities in the beauty industry.…

    • 791 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    High End Makeup vs. Drugstore Makeup Makeup is used in all places of the world in countless ways. The makeup industry has grown tremendously over the years and has brought people all over the world together. When it comes to the products, there are two main categories; high end and drugstore. High end makeup is makeup that is bought at Sephora, Ulta or any department store.…

    • 790 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    By: Olivia DelPrete, Olivia Czaplinski, Kelly Murphy, Ryan Briggs, and Victoria Andersen Summary: The LVMH Moet Hennessy-Louis Vuitton group was founded in 1987 due to the merge between Moet Hennessy and Louis Vuitton. This merge made the company the largest marketer of luxury products and brands globally consisting of more than 60 brands and sales totaling $28 billion (€20.3 billion). The company owns many stable brands across a wide variety of categories that ensures their strong position in luxury goods. Proof of their success is presented through their sales and financial breakdown, analysis of the product portfolio, and a geographical outline of their global position.…

    • 1488 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    Victoria Secret Beauty

    • 1090 Words
    • 5 Pages

    The beauty and fashion industry are very well known for projecting beauty in the most unrealistic ways. This is the case of most beauty companies, many of them use the media to project a false sense of beauty in order to sell their products. The famous retail brand of lingerie and beauty products "Victoria's Secret" can be considered one of them when it comes to portraying beauty in a very specific way. The company is known for having very famous models representing the brand, who all promote the same body type: very tall and skinny bodies. On the other hand, some brands have decided to fight against this stereotypical vision of beauty, such as the personal care brand Dove.…

    • 1090 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    Amazon Research Paper

    • 1604 Words
    • 7 Pages

    Has big data improved amazon as a company Introduction This research paper will focus on answering the question “ Has big data improved amazon as a company?” The objectives of this assignment is to examine why the timeline of amazon is relevant to big data. An additional objective is to explore whether amazon have met the needs of its customers through e-commerce and whether the technology in place can be deemed beneficial to the company. An additional objective is to determine if any ethical or security issues are involved.…

    • 1604 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    D.Macro-environmental analysis by Chanel Chanel No.5 has been the product with the greatest sales and lengthy history in the Chanel perfume business. This company keeps improving and advancing the corporate philosophy due to time changes to meet consumers’ ideal expectation. This part emphasizes on demonstrating the macro-environmental analysis by Chanel No.5 Political Factor A political factor or legal factor refers to governmental policies which could include the preference and priorities of the Government, rules and regulations protect etc. Because of containing allergic ingredients, Chanel No.5 has been required to be re-formulated by European Union by using “Consumer Protecting Laws” which formulated to ensure the merited and justice…

    • 784 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    After watching all the transforms that the company was going through, the…

    • 1226 Words
    • 5 Pages
    Improved Essays