I learned about IUPUI, it's mission for its staff and students, and how OTEAM is interwoven with the university's goals. I learned how to engage my students by being there, choosing my attitude, incorporating elements of play, and by making their day (small moments build up to a big impact). I've also learned not to push students away by simply offering advice but to assist them by building up a helping relationship, where they're ultimately in charge of their own actions.
I've also gotten a taste of the incredibly diversity on campus by being able to collaborate and learn with other OTEAMers