Securus Technologies Case Summary

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Rick Smith: How Securus Technologies’ CEO Reinvented the Company to Cement its Dominance In The Inmate Communications Industry

Rick Smith is undoubtedly an accomplished entrepreneur. As the CEO and President of Securus Technologies, Mr. Smith has painstakingly upped his work ethic and commitment to steer the company to astronomic success. In essence, Securus Technologies is widely considered to be a leading tech company specializing as a communications service provider for several prisons in North America. Since its formation, the company has become synonymous with catering for the needs of the criminal and civil justice department by providing unrivaled technology that protects the society as well. In other words, Securus is adept at providing communication services while also preventing crimes within prisons.

Professional Background

Prior to taking the mantle at Securus in 2008, Rick Smith had previously worked at various reputable institutions such as Eschelon Telecom Inc where he held several positions between 1998 and 2008. At Eschelon, Smith gained immense recognition when he took over the chief financial officer’s position till March 2000. Afterward, the chief operating officer’s position emerged as too crucial to pass on, and successfully held this position for the next three years. Before making a name for himself at Eschelon,
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Through his expertise, Securus has progressively made significant strides by providing unrivaled technology that meets the ever-changing needs of the prison industry. For instance, the company has enforced stringent measures aimed at curbing the entry of contraband while also ensuring that inmates communicate with their loved ones through modern visual and voice recognition software. Through these gadgets, the inmates obtain a picture of current developments beyond the prison walls, which positively contributes to their stay in

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