Securus Technologies Case Study

Decent Essays
When I read a recent press release about Securus Technologies adding inmate forms to its ConnectUs platform, I was surprised that corrections facilities were still using paper forms. Correctional officers should be keeping prisons safe, not distributing and collecting inmate requests, however, I do realize that prisons cannot buy just any off-the-shelf system; security is extremely important and Securus Technologies is committed to providing inmate self-service solutions that control what inmates can access. I also pleased that fewer trees will be cut down now as less paper is needed, and prison use a lot of paper each day to process inmate requests.

The new digital inmate bulletin board also sounds encouraging; inmates won't have to rely on guards to pass along important information, which should give them a feeling of control in a setting where they have so little control over their lives.
…show more content…
Inmates have tablets, which will help them adjust to a technology-based world once they are released. JPay will continue to operate as it always has, while drawing on the resources and reach of Securus. I never thought about inmates having email before, however, it's an ideal way for children to keep in touch with an incarcerated parent without subjecting then to a prison visit. They can email mom or dad just like their friends use email to keep in touch with parents who are away on a business trip.

Watch more examples of Securus Technologies innovative communication solutions for correctional facilities on Vimeo. It's heartwarming to see parents in prison stay connected to their

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