Securus Technologies Case Study

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The Louisiana Public Service Commission (PSC) accused Global Tel Link (GTL), a firm offering inmate communication solutions, of overcharging inmates and their families for telephone calls. Securus Technologies, a private company in the same industry, is issuing press releases to emphasize GTL's theft. Securus hopes to shame GTL into acting with integrity in the future. The PCS charged GTL with multiple acts of overcharging for calls, including artificially inflating charges for the sole purpose of increasing the company's revenue. Rick Smith, CEO of Securus Technologies, admits that Louisiana's PCS held their investigation years ago, however, Smith claims that GTL is a tainted company and time does not excuse their actions.

Securus Technologies

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