Scm301 Final Exam Essay

858 Words May 28th, 2016 4 Pages
PENN STATE UNIVERSITY ABINGTON

Subject: Supply Chain Management Course Number: SCM 301
Topic: Final Exam Format: Part II
Instructor: Dr. Joseph Jang Due: In Class Exam Day/University Scheduled.

PLEASE ANSWER ALL QUESTIONS. USE EXAMPLES WHERE NECESSARY. EACH IS WORTH 5 POINTS

PENALTY FOR UNTYYPED ANSWERS: (-20 POINTS).

PENALTY FOR EVIDENCE OF TEAM ANSWERS (-50 POINTS ).

1. Compare and contrast domestic and global logistics operation.

2. Describe the logistics characteristics of a firm moving toward a globally integrated enterprise strategy. 3. Discuss how product variations, security and import constraints, and transportation uncertainty should impact global outsourcing and marketing
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Character based trust is very important in collaborative partnership because trusting partners believe that each other will protect the other’s interest.

8. Briefly discuss the three objectives for developing and implementing performance measurement systems.
Monitoring, controlling and directing are three objectives of measurement systems for logistical performance.
Monitoring measures: are used to track historical performance for reporting to management or customers
Controlling measures: tracks ongoing performance for refining logistical system if it goes below the performance standards
Directing measures: these measures are developed to encourage performance by employees. Based on assessment done using these measures good performance is rewarded. Logistical performance measurement is to ensure right allocation and to monitor utilization of the resources. Performance measurement is required to ensure careful evaluation and review of logistical performance of a company.

9. Why is it important that a firm measure customer perception as a regular part of performance measurement?

Business performance measurement is an integral component for every business. Performance measures can help businesses to know how they can act in a manner that helps them survive and thrive. Customer value analysis is sufficiently rich and complex to require more robust analytical tools and frameworks for measurement. Businesses and

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