A majority of problems start and end with ability or lack of ability to communicate. Scheduling can be an issue in any clinic, but adding a generational factor to a detailed process can become chaotic with fragmented information. This is a likely issue to occur between a millennial therapist, and her baby boomer receptionist. The most recent problems present when the baby boomer asks the millennial to set a schedule for the next six months on a Friday afternoon as the therapist is packing up to leave for the weekend. This is the second time the baby boomer has asked for the therapist’s schedule for taking patients and when she will be holding hours in the office. Last week when the baby boomer asked the millennial therapist she said, “Yeah,
