Samsung Case Study Report

Great Essays
Samsung was founded in 1938 in Daegu, South-Korea by Lee Byung-chul. The company originally started as a trading company that mainly produced and exported groceries. Throughout the 1950s and 1960s, as the company began to grow, Samsung got into other businesses like insurance, retail, securities, and textiles.
During the late 1960s, Samsung entered the electronics industry with the name Samsung Electronics. Not long after that, its first black and white TV was released. In the 1970s, the company expanded its business into making washing machines, refrigerators, and microwaves.
Samsung Electronics strongly focused on the electronics sector in the 1980s after acquired the giant in telecommunication, Hanguk Jeonja Tongsin, by producing colour
…show more content…
Many manufacturing plants were built in Portugal, the US, the UK, Mexico, and Vietnam.
Nowadays, Samsung BP Chemicals holding companies and subsidiaries are formed under the name Samsung Electronics Co., Ltd, making it one of the largest corporations in the tech world. Interbrand estimated the value of Samsung's 2016 brand at $ 51.8
…show more content…
After a few weeks of launching its key product smartphone, the Galaxy Note 7, the Korean company had to recall all devices it had delivered in the market, after reports of overheating caused battery explosion. However, the company stopped production and abandoned the product entirely. Overall, the financial impact estimation indicated the cost of more than $ 6 billion USD. But the biggest concern is about the long-term success on the Samsung brand. After all, it is one of the most precious global brands. Just before the launching, in the second quarter of 2016, the sale volume of Samsung mobile is more than 78 million smartphones worldwide.
Note 7 crisis is limited to a single product Samsung, although the source of the problem is still unclear, the overheating problem clearly does not extend to other Samsung smartphones, let alone with other electronic mobile devices of it. This case of Samsung is an interesting case study, the company has been stressed by its customer’s reaction after such product

Related Documents

  • Decent Essays

    Samsung Electronics is involved in the case “Waudby vs. Samsung Electronics America. Three separate people in the United States filed class action lawsuits in federal court, asking South Korean phone maker to compensate users and to permanently discontinue the Galaxy Note7s. They want the company to pay for their device and the plan charges because the phones could not be safety used. Samsung has not commented on this lawsuit.…

    • 139 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Business Resources P3

    • 1337 Words
    • 6 Pages

    What are Physical resources Physical resources are the resources that the business needs to carry on its business activities such as Materials, waste and facilities. All the resources within the business help the business carry on. If the resources were not to be taken care of the business might have suffer or even close down, since if costa didn’t have any security the business might attract thieves, this would make it hard for the business to carry since they are losing time and money. If a business like costa didn’t have the right insurance and the establishments was to be set on fire there would be no way to compensate for the damage. Type of resource Description of resource…

    • 1337 Words
    • 6 Pages
    Improved Essays
  • Superior Essays

    It is hard for the reader to infer what is being told to them especially when proof is not given, which lessens the impact of the piece. By delving deeper into the main concepts of revolution and smart phones, it is clear that revolution is ambiguous while smart phones are clearly defined, and the author did not trail off from his main argument. Overall, the article gave a brief understanding on the challenged RIM faces and how they must revolutionize the way they do business to stay relevant and take back their position as leader of the smartphone market however, more information provided would of strengthened his argument and show the reader the importance of RIM to the cellphone market. Too much was left to infer, and without background knowledge on the company the average reader may have difficulty understanding the importance of this article. Is RIM going under really a bad thing?…

    • 1239 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    Samsung’s Response to Galaxy Note 7 Crisis Draws Criticism. Retrieved from: https://www.nytimes.com/2016/10/12/business/media/samsungs-passive-response-to-note-7s-overheating-problem-draws-criticism.html Retrieved on: 15 November 2017. Ydstie, J. (2015). How VW’s Drive To Be No. 1…

    • 550 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Below is a graph8 of how the perception of Samsung as a brand suffered because of the crisis, and how it recovered. It is evident that the company rose from the…

    • 1035 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Another helpful move for Samsung would be to distance itself from the Galaxy series all together and possibly even mobile phones. While the company can still focus on handheld devices if it desires, it would be a smart public relations move to discontinue this model, and while they are working on a new flagship phone model, shift the marketing focus onto Samsung’s software and other electronic products. Note that I said shift the focus onto other Samsung products. The driving force behind Samsung’s public relation platform is competition, specifically with Apple and the iPhone. While this is a smart move when the company is at the top of their game, comparing its products to a company like Apple right now would be a disastrous public relations move.…

    • 1291 Words
    • 6 Pages
    Great Essays
  • Superior Essays

    Case Study Samsung

    • 1323 Words
    • 5 Pages

    Samsung has provided a five-story building equipped with extracurricular activities. “Samsung cut average of product development time down from an average of 14 months to 5 months.” They are learning skills to make this change faster. Samsung has been in the top because “Samsung completely changes its product line every nine months.” This allows them to take the leads over all the brands because people want new products over the old ones.…

    • 1323 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    Primarily, while Samsung does not have the financial backing akin to that of SMIC’s, the firm was able to successfully achieve economies of scale. As shown in the Exhibit 3, the company has an average operating margin of 44% relative to Micron or Infineon, with -13% and 6% respectively. In other words, Samsung benefits, or generate profits, from the fixed costs of production. Due to the company’s immense market share, Samsung can spread fixed costs and the costs of research and development over several customers. This is exemplified in Exhibit 7c, which shows the cost of producing a 128Mbit DRAM for Samsung was $3.89 while the industry average was significantly higher at $5.40.…

    • 724 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Samsung Marketing Strategy Not too far ago, Samsung wasn't as popular as now. They struggled to keep up with the smartphone market, but now Samsung has progressed so much that they are the main competitor of the Apple Inc. Furthermore, Samsung is the largest tech business by revenue and seventh most valuable brands today. What helped Samsung to become an industry leading technology company, was the marketing strategy they applied. The Samsung marketing strategy was one of the most effective strategies ever created because it helped a cost-driven company to change its structure and become an authority manufacturer.…

    • 1200 Words
    • 5 Pages
    Decent Essays
  • Improved Essays

    From its innovation and design, it has managed to dominate the market in terms of quantity, quality of products, and living above the standards of its rivals like Sony. Through innovation and design, Samsung has managed to prove its worth in the market, winning a number of awards for the exceptional design of its products and providing the best services in the market. Samsung has been registering low production costs in the market since its inception. The production facilities in South Korea have been established with low costs.…

    • 2643 Words
    • 11 Pages
    Improved Essays
  • Improved Essays

    He claims that sustainable competitive advantage is developed when resources and capabilities’. In four questions (add value, are rare, are hard to imitate, interact with the appropriate organizational structure). When we talk about the question of add value, as for Samsung strategy the competitive advantage depend on adding value to their products by improving this design that would appeal to a global audience. Design innovation is the major plan for new competitive advantage. Samsung developed their strategy by hiring consultants and member that helped establish a design school.…

    • 1522 Words
    • 7 Pages
    Improved Essays
  • Superior Essays

    Our people are our foundation, our future, and our differentiator” (Samsung, 2016). This is proven to be true through the various changes made over the years towards the overall aesthetic design of their smartphones as well as the internal specifications. Take for example, Samsung’s successful Galaxy smartphones, which was first released on June 4th 2010 (Hill, 2013). This is just one of the series of products that Samsung specialises on and in 2012 Samsung released the Samsung Galaxy S3 which was a success when it…

    • 1240 Words
    • 5 Pages
    Superior Essays
  • Great Essays

    Apple In China Case Study

    • 8011 Words
    • 33 Pages

    Samsung should actively engage into Indian market, because they are the next target to hit after success in China. At the same time, Samsung should keep looking for new ways advertising and increase the quality of their products. These are the same opportunities for every tech firms, and Samsung should keep pushing forward. The brand still has space to promote, because Samsung has so many products with high quality. It will be much more helpful they can connect with each other, even more connect with other company’s products.…

    • 8011 Words
    • 33 Pages
    Great Essays
  • Improved Essays

    Samsung prides itself on having a workplace that is creative, innovative and empowering, as well as ethical and safe. The workplace environment is monitored by a compliance team. Their responsibilities include conducting preliminary reviews, on-site inspections and post-audit management. They also certify that all members are following the code of conduct. In short, they assess the workplace for safety concerns and make sure that all members are acting honestly and ethically (People 45-58).…

    • 933 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Making an analysis for Samsung that examines such questions in the organization can help or maintain the organizations effectiveness. In this case, Samsung needs a little help maintain its effectiveness to produce reliable products especially after the recent reported number of exploding devices coming from their company. This level of framework would also help Samsung because it would allow the organization to reflect and help them develop fresh strategies to restore their public…

    • 2204 Words
    • 9 Pages
    Great Essays