Essay on Rowe Program at Best Buy

1009 Words Apr 12th, 2012 5 Pages
Assignment #5 – Case: “ROWE Program at Best Buy”
Nekeysha LaMaupin
Professor: Charles Wittenberg
March 13, 2011


This paper is about a case study on, “ROWE Program at Best Buy” In this paper, I will describe the culture of Best Buy. I will also be discussing the approach to organizational change that the ROWE program illustrates. In addition, I will discuss the resistance, both organization and individual, that the ROWE Program had to overcome and the sources of stress that are apparent in this case. Lastly I will discuss whether or not the organizational culture has helped with the change.

1.) Describe the culture of Best Buy. Organizational culture is a system of shared
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After a few weeks the employees became comfortable with the process and stopped using the calendar.

4.) Discuss the sources of stress that are apparent in the case. Stress if very apparent in this case, but is quickly relieved after the implementation of ROWE. Before ROWE was created many employees worked long hours and had little time for family. “The company’s ethos has always glorified long hours and sacrifice (Hellriegel/Slocum, 2011) and as a result some women were accepting the reduced pay and status of a part-time position but doing the same work because it was the only way to get the flexibility they needed. The number of people in the U.S. who say they are overworked has been rising, from 28% of Americans in 2001 to 44% last year, according to the Families and Work Institute (Hellriegel/Slocum, 2011). The ROWE program has been able to provide a more flexible schedule for majority of the company employees and enable them to maintain a healthy work life balance.

5.) Discuss whether or not the organizational culture has helped with the change. Organizational culture has helped with change and as a result, a greater percentage of Best Buy’s corporate staff have adapted to the new ROWE program. Despite all the challenges, employees who have already made the switch say the benefits of "ROWE-ing," as they call it, are profound (Hellriegel/Slocum, 2011). Best Buy began its journey to a ROWE almost 6 years ago. “The business results have been amazing.

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