Rowe Program at Best Buy Essay

993 Words Aug 28th, 2010 4 Pages
ROWE Program at Best Buy

Payne 1 1. Describe the culture of Best Buy.
Best Buy culture has changed tremendously. The company’s culture was once to embrace long hours and sacrifice, now the culture is more relaxed. The employees are now really able to run their own schedule as well as their own work progress. Before the ROWE program was introduces to the Best Buy employees would have to work until they found a solution. That means staying at work all night and day if the job or situation requires it. For example the book talks about one employee that was given a plaque for staying up and at work for three days to right a report that was due. He made a sacrifice for his job that made him end up in the hospital.
The ROWE program
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Everyone had their different thought about different things that made their performance a little sluggish. Buy starting out slow everything suddenly started to fall in place. So there is no certain way a day is going to go everyday may be different.
It even went as far as all the employees had to do is leave messages saying that they were out and how to get in touch with them if they are needed. Now business is conducted by cellular phones within the company. It is the same meetings it is just not done with everyone in the office. Business is taken care of just in a different way from how it was usually done. The book stated that the transition required a lot of changing of old attitudes and it produced a lot of stress. Once employees went through training for the program they seemed to realize that they had given up a lot for the job and it wasn’t worth it. The hourly managers did not like the fact of the ROWE program. 3. Discuss the resistance, both organizational and individual, that the ROWE program had to overcome.
The fight that the ROWE program had to overcome was accepting responsibility. Individual each person had to deal with their own battles. Managers had to overcome the fact that their employees felt stressed out, but since the ROWE program these employees
Payne 3 have more control over their work schedule. It also gives a person a better chance to get to know their employees.
Organizational wise departments such as Best buy legal department

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