The complainant, Foster contacted Rollins Company in order for them to spray her trail home. Unfortunately, Rollin’s Company cheated the complainant by not offering the service she was demanding for. She was not given a clear picture of what the contract is all about, nor they she review to her the terms indicated in the contract. She was an illiterate and can’t figure out what the contract says instead, she sign it without knowing the arbitration agreement stated at the back of the document. The complainant argued that, the contract she had signed was invalid since it was totally misrepresented. The first thing she was arguing was the fraudulently of the arbitration clause, such that the arbitration agreement was not visible since it was written
