Role-Play Analysis: Becoming An Effective Leader

Improved Essays
Hamsah Timraz
Com 574
Role Play Analysis
This role-play should teach us about the change process within an organization. As change is something inevitable in any organization, all leaders should have the ability to cope up with change, and help their subordinates go through change. Tom as a leader failed in facing the change that have been imposed on his department, it was hard for him personally to accept change, he felt that he was losing control over the situation. Moreover, letting go some of his supervisors was difficult choice he had to make. And that made him to shut off from communicating with his supervisors. He had difficulty to go through the change curve; Goodman and Loh argued that “ it is important for leaders for effected teams
…show more content…
Under this stage there is a list that a leader should meet to achieve as much as possible easy process to change. Tom has failed in meting most of the list, such as, clear purpose and goal of the change, trusting and supporting each other, as it was clear that he started avoiding his subordinates, open communicating, meeting management, which he didn’t conduct with all his staff after he was informed by the management decision, and information management, which he clearly didn’t mange in a good way, as he held the information of the changes the department will go …show more content…
Tom wanted to share the information about the change of the position of Martin, and Martin wanted to sees that opportunity to talk with Tom about his recent attitudes towards his supervisors. The fact that each of them had certain information hidden from the other was crucial of how the role-paly would go. The potential face threating is if Martin found out about the change the organization will go through, and the situation escalated between the two of them. I believe to avoid this face threatening conversation; tom should first states his reasons why he held this information from his supervisors. Then, Martin should ask Tom if that was the reason of his recent aggressive behaviors. In other words, they should be calm, discuss, and go through their intended goals that they both wanted to address in the meeting. Personally I would have held a meeting with all my staff and addressed the change that the department will go through. By that, I will give time for each employee to process change, I would have the opportunity to watch and observe their reaction and actions. The whole department will support each other through that difficult time. I would hold one to one meeting, and explain each employee role in the process of change, and I will focus more on the ones who are the most effected by the

Related Documents

  • Superior Essays

    Qlt1 Task 2

    • 1198 Words
    • 5 Pages

    Incorporating a change model to help guide the management process can help make the change successful. Kurt Lewin’s change model will provide the direction for this scenarios process improvement plan. This model proposes that change within an organization will occur in these stages: unfreezing, change, and refreezing. The first stage of unfreezing involves changing the current method of proceeding into a procedure without adequate communication and preparation to a process of forethought and safety. The staff will be included in the preparation of the new process, the education on its use, why the change is necessary and what it will accomplish.…

    • 1198 Words
    • 5 Pages
    Superior Essays
  • Decent Essays

    Advanced Change Theory As we gain a better understanding of how to make adaptive change, Robert E. Quinn, Gretchen M. Spreitzer, and Matthew V. Brown derive a set of principles that comprise what we call Advance Change Theory (ACT). With these principles you will see that it deals with practitioners and other leaders. They called ACT advance because this change strategy is less observable and more complex than the traditional change strategies of rational persuasion, coercion, or participation. ACT was not very observable due to it being used less frequently than other strategies.…

    • 113 Words
    • 1 Pages
    Decent Essays
  • Superior Essays

    Introduction Most leaders in organizations make use of Kotter’s work when they want to implement change in their operations. The model operates within eight different tenets and helps organizations to change their operations speedily, with perfect results. The other important model in this category is by Lewin model, which has three different steps. The three tenets for Lewin, also provide organizations and leaders an effective way of approaching change. The two models and their comparisons are vital for study, hence the need for their evaluation in this review.…

    • 967 Words
    • 4 Pages
    Superior Essays
  • Decent Essays

    Asda's Problem Summary

    • 243 Words
    • 1 Pages

    Share with your classmate’s actions Norman and his top management team need to take to build employee motivation to engage in the change. Norman did not have the experience of a general manager and grocery store skills.…

    • 243 Words
    • 1 Pages
    Decent Essays
  • Superior Essays

    Role Play In Social Work

    • 1774 Words
    • 8 Pages

    This role play was very helpful in establishing my own style because my client was unlike any other client I have had before. This client was very energetic and talkative. For example, when we started the session I started with the “hello, how are you?” and before I could even finish my sentence my client goes into her rambling, for a lack of better words, about how “it’s really good to see me again and [how she] has so much to talk about this week.” She then continues for about the next two minutes about a coffee date she had and how she had used past things we talked about like “thinking positive thoughts” and then how “everything went downhill because Brenda showed up with her cute child and then he lost interest and now I feel like…

    • 1774 Words
    • 8 Pages
    Superior Essays
  • Great Essays

    Leaders need to understand and describe the threats and opportunities to the people in the organisation and followers have to convinced of the change need, when they are not convinced there is more likely to have resistance . Changing phase is the step where the actual change is take place. The main things need to look at in this stage are developing new attitudes, belief, values and behaviours based on new information. Lack of better designed plan of action at this stage can lead to failure. Change process must follow the previous steps to become routine and accepted in to the everyday work to reach the final step of refreezing the ne change.…

    • 834 Words
    • 4 Pages
    Great Essays
  • Great Essays

    Change Management Model

    • 1198 Words
    • 5 Pages

    Introduction Leading change management requires establishing a theoretical foundation that supports change initiatives. This document will research the theoretical elements of change and change management models. Addressed will be the following: factors that contributed to the organic evolution of change, methodologies used in formulating strategic development approaches, commensurate leadership and management skills used to sustain growth during change management and data retrieval and analysis. As businesses continue to change and evolve the need for flexibility within organizational operations becomes more important. Businesses that survive and prosper are agile and adaptive to change.…

    • 1198 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    In Leadership and Self-Deception, the book reminds leaders to see people as people and not objects. Through a narrative story, Bud, Lou and Kate teach Tom several important principles including: the concept of the box, collusion, and how to get out of the box. These principles laid the foundation for the overarching lesson from the book which is that as a leader who does or does not possess these qualities will have an effect on the culture of the organization we are leading. The concept of the box is simply how one views people in relation to him/herself. If we are viewing someone as lesser than ourselves, we are viewing them as an object.…

    • 1026 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    In the work environment, organizational change can affect employee satisfaction, productivity, and overall success of the company. Organizations can change in structure, work process, and culture. Since change is inevitable in any situation, it is important to deal with change effectively and adapt to achieve positive results. For some employees, change in the workplace may cause them stress and lead them to become resistant to change. Leaders of an organization can help employees adapt to new situations by fully communicating changes made, respecting their thoughts and feelings, and providing an adequate amount of time for them to adjust to changes made.…

    • 1015 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Introduction The book, Who Moved My Cheese? written by Spencer Johnson, M.D., was chosen simply because it is a requirement for our BUS 201 Principles of Management class. Out of the three book choices, I concluded that this would be the best fit for me not because it is shorter and easier to read, but because of the management techniques discussed in the book. This paper is structured into six different sections. The first section is the introduction, leading into the second section, which focuses on how people deal with change.…

    • 2064 Words
    • 9 Pages
    Great Essays
  • Improved Essays

    In this case study, the leadership of Leigh Anne will be evaluated from the perspective of the transformational approach, and applied to a football player named Michael. Although there are other elements from additional approaches present in Leigh Anne’s style, transformational most completely embodies the leadership seen in this case study. In addition, the effectiveness of the approach will also be reviewed, as well as a comparison between Leigh Anne’s and Coach Cotton’s leadership styles. Approach to Leadership After a failed attempt to motivate Michael during football practice by Coach Cotton, Leigh Anne takes the field and tries a more transformational approach (Johnson, Kosove, & Netter, 2010).…

    • 1155 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    I have learned that in which way we can implement a change by involving our leadership skills and involving all team members. I have come to know that when we are facing a dilemma as a leader the initial step we should take is to make a feeling of urgency. Its meaning is to enable our followers to see the requirement for change and the significance of acting instantly. The second step is to pull together a guiding team, which implies we have to ensure there is an effective group and led by somebody with leadership aptitudes, believability, communications capacity and specialist, in the interim, the leader ought to recognize the quality for every part and know how they could utilize it to help the team. In the wake of forming a team, the third step is to build up the vision and technique, to illuminate how the future will be and how we can make the future a reality.…

    • 992 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Supervisor Report Examples

    • 1006 Words
    • 5 Pages

    Our senior leader, who is the person my supervisor reports has concerns that she will have to respond to questions from her management as to why Tom has not grasped his job responsibilities. Our senior leader and my supervisor were both in on the interview process. Our senior leader is not a good leader and that shows in her ability to coach our supervisor who in turn needs to coach Tom on time management, job expectations, and determining if he needs more training. Toxic behaviors they are exhibiting The toxic behaviors that Tom is exhibiting is his ability to think beyond himself and think about the people on his team, his customers, and the company.…

    • 1006 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    The non-involvement of the workers in the first step could have caused the witnessed resistance to the change. The organization succeeded in setting up a guiding coalition of six employees to compose the change team. The employees were responsible for developing and implementing additional ideas to the enforced change in the organization. The guiding coalition ensured a minimum mass member support to the change; the number should grow progressively to avoid being overtaken by the opposition that could in turn stop the change.…

    • 1161 Words
    • 5 Pages
    Superior Essays
  • Superior Essays

    It is important that the message be sent loud and clear to all employees within the organization that the change must be attacked with an extreme sense of urgency. It is also important for the top level of the organization to have a realistic plan in implementing change. Many times top level management overestimates how many big changes they can force early on. They also underestimate how hard it is to drive people out of their comfort zones (Kotter, 1996). In order to achieve this management must create a powerful…

    • 1777 Words
    • 8 Pages
    Superior Essays