Essay on Role of Case Managers

979 Words Mar 21st, 2011 4 Pages
Running head: ROLE OF CASE MANAGERS

Role of Case Managers
Carlos Michael Padilla
BSHS 402: Case Management
Sammye Williams-Hitchye
April 13, 2009
Role of Case Managers
In the Milos Forman film, One Flew Over the Cuckoo’s Nest (1975), Randle Patrick McMurphy (Jack Nicholson), a recidivist criminal serving a short prison term is transferred to a mental institution due to behavioral problems. It is in that institution that McMurphy meets Nurse Ratchet (Louise Fletcher), a bullish, controlling nurse who has cowed the patients into dejected submission and who has the power to keep McMurphy institutionalized indefinitely. A battle for control ensues between the two characters which Ratchet views as a personal affront and
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According to Challis (1990) (cited in Lee et al 1998), “The basic ides of a Case Manager was then meant to match and co-ordinate different services for psychiatric patients living in the community in an attempt to promote fulfillment of life.” The role of a Case Manager then is understood as a role where a professional individual (Case Manger) associated with an agency advocates on behalf of the client or patient. According to Bergen (1992) (cited in Lee et al, 1998) notes, “Case Management is about choice and empowerment for people and to achieve this case managers needed to be accessible in acting as advocates and flexible in the manage of resources.”
Serving in the role of advocate requires having an understanding of the community and the many resources available within that community. Knowing where to refer clients and how to obtain the proper services required serves as a part of the empowerment process for the client. Personal and past professional experiences also play an important role when advocating on behalf of the client.
In response to Professor Williams-Hitchye question about how personality, previous life and professional experiences and personal desire affects my role as a Case Manager in agency begins with understanding both the positive and negative attributes of my personality. According to the…

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