As the Supervisor of the Pre-Access Service at Rockford Memorial Hospital, Ms. West and her department of Pre-Access Service are responsible for updating and checking patients’ registration, insurance, and claim of pay before patients receive superior healthcare services from the hospital. Regarding the importance of teamwork for Ms. West as a Supervisor of her department, she acknowledges that her staff and she have to be on the quote on quote same page when handling patients’ medical information (Ms. West, 2016, n.p.). Subsequently, the basis of teamwork in Ms. West’s Department of Pre-Access Service begins with staffers collectively making sure that patients’ medical information is corrected beforehand before providing patients services
