Robert Deignan Case Study

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Robert Deignan: A Call Center Company Pioneer

Robert Deignan is a Co-Founder and CEO of Advanced Technical Support Digital Services LLC (ATS). The company was previously known as inbound Call Experts (ICE). The company was established in 2011 and is headquartered in Boca Raton, Florida. ATS is a call center which offers technical support to customers via telephone and screen sharing technology. The company is a provider which has the capability to meet all the digital support needs of a company. Deignan regards focusing on the needs of customers based upon a holistic approach to compliance as the foundation of ATS. Recognized as a leader in customer service, ATS was the first call center company to receive APPEsteem certification. ATS participated

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