Most Americans speak freely in the workplace about life and home without compromising their job security. Ideally this would only be problematic in cases where individuals are involved in illegal or otherwise deliquent activities. Author Jim Fitterling addresses how members of the LGBT community lie somewhere in between, many remaning silent and in secret due to the fear of losing their employment. Fitterling’s work “Making Small Talk: The Case for LGBT Diversity and Inclusion” animates not only how frustrating it can be living under these circumstances, but also how debilitating it can be to the work process. The message also extends to the importance of inclusiveness in the workplace, and how it directly reflects on how productive a business is. The central theme is delivered in a professional manner through a vareity of effective methods. Fitterling relies on direct reader relation, extensive use of statistics and first-hand encounters to influence his audience. …show more content…
The article discusses how everyday questions such as “how was your weekend?” are paramount for the development of employee cohesion, but can be a “minefield of potential disaster” if weekend activites jeopordize your employment. Putting the reader in this postion is an effective way of utilizing pathos through simulating descrimination. The author continues to reference the same example “Be aware that otherwise simple questions-“How was your weekend?”- are not so simple for everyone to answer.”(Fitterling pg.387), keeping the emotional tie