Retail Buying Process Case Study

Improved Essays
Whilst the role of the retail buyer and the tasks comprising the buying process have now evolved into areas traditionally regarded as the “commercial” or “operational” domains, the core element of the buying process remains the selection of products and suppliers. This entails a number of “traditional” retail buying activities essentially involved with product and supplier selection.

GATHERING BUYING INFORMATION

The assembling of data relevant to the buying task is a critical first step prior to determining the assortment of products to be bought or the sources of supply. All retail buyers need to have some form of system in place to gather data, especially prior to purchasing new lines. This part of the buying process will be conducted
…show more content…
Swindley (1992) stated that most buyers were involved in product and packaging decisions, new product launches and quality control, but added that the broader issues of which product categories were to be carried were usually undertaken in conjunction with other functional departments within the organisation, such as marketing. Wills (1999) and Varley (2001) characterize the “modern” buying process as revolving around the broader concept of “product …show more content…
In New Zealand, Thomas and Marr (1993) exploring new product evaluation found that “hard” objective product orientated criteria (eg financial aspects, profit and sales, promotional activity, availability) dominated the list (56%) but that “soft” subjective non-product criteria (eg knowledgeable presenter, feel for the supplier) were more influential criteria (44%) than anticipated.

SOURCING AND SUPPLIER RELATIONSHIP

Coopers & Lybrand (1996), highlighted how some of the typical characteristics found in
'traditional' more adversarial relationships needed to be transformed in new partnership-style relationships (Figure 2.2). This involves moving from:
adversarial to collaborative relationships;
a focus on price to a total cost approach; a short to a long term perspective;
• many to a few key suppliers;
• just in case to just in

Related Documents

  • Improved Essays

    A key challenge is to deploy a real-time retail model across all channels to enhance the customer experience. “Retailers need to create a single, unified commerce platform which eliminates individual channel silos and offers a holistic customer experience across all customer touch-points” (Gregoire, 2014). Interns must understand that three of the top challenges facing retailers revolve around creating an Omni Commerce experience (Gregoire, 2014). Key Issues •Data and data management – The amount of data available today and the increased customer demand for access to a lot of product information makes data management a priority (Gregoire, 2014).…

    • 899 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Why We Buy was written by author Paco Underhill, and environmental psychologist, in 1999. Underhill studies and records the behaviors of shoppers in multiple retail stores. His purpose is to aid in increasing sales for the store and enhancing the layout of the store to advance accessible and comfortable for the shopper. Underhill’s book is a record of his findings and is written in five sections. For this project, I chose to observe the JCREW Mercantile in Rookwood and relate my findings there back to the book.…

    • 514 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Buying through Shoebacca discount codes can make you rich in days Shoebacca discount codes is an immediate and adequate source of price cut buying that lies on the fact that you will intentionally make your choice of coupons to become more confident in getting online web based usage as buys are little and take some time to get. With effective rates that get priced, it is a decision which rests upon the consumer to make efforts and attain best and most effective deals you might consider. Purchase a remedy you have with your source of price reductions you have scarcely arranged and there are ways to use tokens in making online offers for you to avail with best consequences as you persevere. It is a change in overall price distribution which has…

    • 524 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    More chain stores are dominating the retail industry landscape. Therefore, potential new entrants are an issue due to the advantage they have with centralized buying and vertical structure(Investopedia Staff, n.d.). Suppliers have very little power in this industry (Investopedia Staff, n.d.). Buyers, customers demand high quality products at bargain prices.…

    • 1135 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    DVD’s and players are being replaced with new entries into the retail industry like Fit Bit, GoPro adding new devices to the market place. Smart appliances Laptops next generation TV’s will add to the In –demand products compelling Best Buy customers to make their purchases there instead of the completing retailer. With new products being introduced the market place continues to be volatile with the ever changing Retail scene. The challenge is of course making sure customers go the best buys to purchase products then to use other…

    • 560 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Primark Essay

    • 924 Words
    • 4 Pages

    The discount retail sector has got many brands who focus on specific markets such as Primark focusing on the clothing, footwear, handbag and beauty market. Primark did originally begin with only focusing on clothing and expanding to footwear and handbags. Recently, they launched a beauty range providing the latest make up for as little as £1. This evidently portrays that Primark distributes their own branded products within their stores and are completely in control of the supply chain. Discounted clothing usually are manufactured overseas as production costs, wages are very low in resulting into costs along the supply chain reducing.…

    • 924 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The Science Of Shopping

    • 1133 Words
    • 5 Pages

    The Shopping Experience Walking into a beach dock themed store with wooden like floors. Casually wandering into the girl’s side of the store hoping I don't blow my money on all the clothes I fall in love with. The big screens with videos of the beach making me wish it could be warm enough outside to go, which helps the store sell more clothes since its soon to be spring. On the left would be the dresses and tops hanging on clothes racks and on the other side would be the more casual shirts with the shorts and tank tops on the table a couple feet away. As I keep walking deeper into the store I start to smell the cologne or perfume scent that they have by the register.…

    • 1133 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    James Hall Professor Elizabeth Harris & April Carlisle Shopper Marketing 490 October 29th, 2014 Inside the Mind of a Shopper: A look into Peapod In the book Inside the Mind of Shopper: The Science of Retailing, Doctor Herb Sorensen answers the question “What do you really do when you shop?” Dr. Sorenson stresses that retailers are “leaving” millions in sales by simply not watching and understanding the customer’s behaviors. Dr. Herb Sorensen has some important takeaways from his research that expose the truth about the retail shopper and reject old myths about shopper marketing that lead retailers to miss big revenue opportunities Dr. Sorensen’s book mostly focuses on shopper marketing within large and small supermarkets, in that he uses…

    • 1537 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    For this assignment I have chosen to complete option one’s questions. When thinking about what steps you should take prior to making a purchase it will all come down to what you are planning on buying. For instance, when buying your everyday needs, you most likely will go to the closest (and cheapest) place to your home or work. However, if the purchase you are about to make is something like a new computer, furniture, or even a new pet, then you will need to need to do your homework and shop around online, in-store, and also ask friends where they have purchased their item.…

    • 800 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The retail industry has been changing drastically over the last few years. With technology constantly changing, those in the industry have to continuously change the way their business is ran in order to continue to be successful as well. I have conducted a strategic analysis on the current state of this company and included a few suggestions. First, we have to know which products are performing well and which are simply not hitting the mark. Data showed that according to the product type and the amount of revenue earned, eyewear is the most successful selling product with a revenue of $478,802,165.…

    • 1381 Words
    • 6 Pages
    Improved Essays
  • Great Essays

    Each year, company’s success is determined by how they are successful to predict the market response to different styles and it was even getting harder since product variety and competition in the market were increasing. Due to the inability of precisely predicting retailer demand, Obermeyer faced two undesirable outcomes; the company either lost profit because of running out of most popular products or needed to sell the excessive stocks at very deep discounts in order to diminish the losses. The problem is Obermeyer could not get feedback from the retailers until Las Vegas Trade show, which started one month after Obermeyer started to production. In this case, Obermeyer should try to obtain the feedback and the past data about the demand. To do that, it would be recommended to implement an electronic data interchange program with retailers.…

    • 1507 Words
    • 7 Pages
    Great Essays
  • Superior Essays

    Problems and Motivation While planning product assortment, nowadays retailers considers a number of factors such as consumer preferences of product and channels, and consumer perception and behavior across different channels. Inappropriate assortment gathered by retailers will avert customers and thus resulting in loss of current and future revenue earning options. Hence, assortment planning is still one of the most important decision for retail houses (Mantrala et al. 2009). In this section, we will look into the research studies done on each of these factors.…

    • 1281 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    The Consumer Decision Process Model The process that consumers experience while contemplating a purchase is known as the consumer decision process. When the process is evaluated in individual steps, marketers can leverage knowledge about consumers and identify the most effective marketing strategies. The individual steps of the decision process are; need recognition, information search, alternative evaluation, purchase, and post purchase. (Grewal & Levy, 2014) Need Recognition…

    • 827 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Abstract: The Port of Singapore has a multi-pricing structure. The costs are arranged in three categories: port-calling costs, terminal-handling costs and concession pricing. Port-calling costs are the costs of all services offered to the vessel, ranging from access to quay or terminal, to pilotage, to the supply of water and bunkering, i.e. they encompass all ship-handling costs. Terminal-handling costs comprise costs for loading or unloading, storage, customs clearance, repacking and forwarding, i.e. they cover all services required for moving the cargo onwards through the port and down the supply chain. Terminal concession costs are the cost of acquiring a dedicated terminal.…

    • 2159 Words
    • 9 Pages
    Superior Essays
  • Improved Essays

    External Ethical Issues

    • 940 Words
    • 4 Pages

    The suppliers who go an extra mile to contribute to the welfare and profitability to the company will be considered for partnership. Going back to the drawing board will be critical to establishing which suppliers are consistent in supplying and supply quality goods and services to the company on time. Another action I would take is having a well set quality requirements for the suppliers. In this decision, I will involve the suppliers in collectively coming up with a formula of the quality needed by my company.…

    • 940 Words
    • 4 Pages
    Improved Essays