My chosen businesses are “Tesco” and “Phones 4 u” and both of the businesses have totally separate types of responsibilities for different job roles. At Tesco they have a tall organisational structure which means the information that the staff has would be passed through a tall organisational structure which will make the transferring information very lengthy as the tall structure is very complicated because there are several layers of managements.
Sales staff at Tesco is responsible for selling products to customers and for making as much profit for their business. The sales staffs at Tesco will be looking to sell as much products as they can to the customers by persuading them to purchase a particular product that they are interested. Another …show more content…
Manager at ‘Phones 4 u’ will be the person who implements rules and regulation to how that store will run to maximise their profit. The manager role at ‘Phones 4 u’ would have to be very careful when making new rules and regulation that sales staff have to follow on top of the government rules as if any rules were put into place that customers were able to take advantage of then it would be a risk towards the business, if any of the rules had any misleading factors then the customers then it could get the business bankrupt.
The manger would be also responsible for monitoring staff at the business which means that the manager would be have to regularly check on the progression of staff at ‘Phones 4 u’ especially the sales staff because they will be the staff who determines the path of the business as the sale staff are the people who sell she product. To monitor the progression of staff at ‘Phones 4 u’ the manger would have to look at the financial positioning of the business because if nay staff has not met their sales target then the manger would have to motivate the staff by offering a bonus for very other staff for the future …show more content…
The manager at ‘Phones 4 u’ would have to deal with a complaint from customers an example of this taking place at ‘Phones 4 u’ would be if a customer visits the store with a phone that they have recently bought form them and if it does not work then the customers will be looking for an exchange but for reasons the customers service staff cannot do this then the customers will request to be seen by the manger. At situation like these the manger would have to make carful decisions that will be suitable for the customers as well as the
Sales staff at Tesco is responsible for selling products to customers and for making as much profit for their business. The sales staffs at Tesco will be looking to sell as much products as they can to the customers by persuading them to purchase a particular product that they are interested. Another …show more content…
Manager at ‘Phones 4 u’ will be the person who implements rules and regulation to how that store will run to maximise their profit. The manager role at ‘Phones 4 u’ would have to be very careful when making new rules and regulation that sales staff have to follow on top of the government rules as if any rules were put into place that customers were able to take advantage of then it would be a risk towards the business, if any of the rules had any misleading factors then the customers then it could get the business bankrupt.
The manger would be also responsible for monitoring staff at the business which means that the manager would be have to regularly check on the progression of staff at ‘Phones 4 u’ especially the sales staff because they will be the staff who determines the path of the business as the sale staff are the people who sell she product. To monitor the progression of staff at ‘Phones 4 u’ the manger would have to look at the financial positioning of the business because if nay staff has not met their sales target then the manger would have to motivate the staff by offering a bonus for very other staff for the future …show more content…
The manager at ‘Phones 4 u’ would have to deal with a complaint from customers an example of this taking place at ‘Phones 4 u’ would be if a customer visits the store with a phone that they have recently bought form them and if it does not work then the customers will be looking for an exchange but for reasons the customers service staff cannot do this then the customers will request to be seen by the manger. At situation like these the manger would have to make carful decisions that will be suitable for the customers as well as the