For example, planned change are changes that are intentional and usually emanates from the company’s management team. It usually happens when the management team makes a decision to implement new ideas in the company. Planned change can be anything that can be changed within the company. Planned change can be decisions like laying off, reducing department funds, business combination or acquisition are all examples of planned changes. A successful planned change in an organization is the British Airways. The largest airline in the UK is British Airlines, which was founded in 1974. In the 1970s, due to the oil crises, it’s customer base had shrunken. When supply is higher than the demand, the huge amount of staffs causes a huge financial cost for the company. It is then in 1981,British airways had a new chairman, Lord King, and he decided to make a change after noticing the problem. He decided to restructure the entire organization by reducing its staffs by 20000 people and cutting off unprofitable routes. Before the chairperson announces the layoff, he explained the reasons for the restructuring the whole company so that they are prepared for the change, which avoided the possible employee backslash and negative news around all the …show more content…
In his book, C. P. Snow wrote, “During all human history until this century, the rate of social change has been very slow. So slow, that it would pass unnoticed in one person’s lifetime. That is no longer so. The rate of change has increased so much that our imagination can’t keep up.” (Snow & Collini, 2014, pg. 42). So, what should managers and leaders do during an unplanned change? We can list a few skills; listen to your front-line people, know the organizational priorities, and have the ability to persevere. It important to listen to the front-line employees because they are the people that interact with all the suppliers, customers and normal employees every day. Also, leaders and managers need to know what each person’s priorities is because getting their trust and alignment needed is important when dealing with changes. Lastly, the biggest challenge leaders usually face is when they are nearly reaching the finish line. To continue, leaders must strongly believe in their main purpose so that their own and their team’s decision making is