Volkman is a democratic style leader who scored a 5,5 on Blake and Mouton’s Managerial Grid. He focuses on the welfare of his residents as well as his student employees, and is very service oriented. Volkman understands the challenges incoming freshman face: being in a new environment that is away from their home and having to juggle their new independence with the requirements of college. He uses a referent power to talk to his residents and create a bond with them. He will also use expert power to talk to his RAs and have them passively examine the residents, figuring out who would excel as a leader. We believe Michael makes good use of the relational leadership model. The relational leadership model is defined as a relational process
