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1585 Words 7 Pages
Clark Atlanta University
College of Arts & Sciences
Department of Public Administration

Sabine Kelly Augustin
Concept Paper

Master of Public Administration Program
Advisor: Dr. Rhonda L. Franklin

Fall 2014

Please use the following format to develop your concept paper (must be typed.)


1. Tentative Project Title: (No more than 15 words)

2. Name of Organization: (Name of Agency and/or Department/Unit)
United States Department of Veterans Affairs
Atlanta Medical Center
Quality Management

3. Internship Position: Brief and concise description
…show more content…
This framework was taught to employees by the QM intern to assure that each employee understands their role in sustaining quality improvement.
October is Quality Improvement month throughout the healthcare industry, the intern was the commander in charger for the operation of informing VA employees and veterans about the current quality improvement initiatives. There were also monthly Quality Fairs organized by the intern to keep everyone updated about QM’s roles, initiatives and projects.
The intern’s most important role was interacting daily with the VA’s leadership and department chiefs. A daily morning meeting is held to update leaders and department chiefs about the hospitals stats, policies and operations. The intern was in charge of ensuring correct reports are updated and posted for the meeting. Also, the intern was responsible for correct reporting of monthly leadership minutes and recordings. Overall, the intern was accountable for many reports and projects for the Atlanta VA.

4. Problem Statement: Identify the administrative/management/policy problem(s) or issue(s) and discuss its connection to the field of public administration and student’s selected concentration.
The Atlanta VA Medical Center lacks standardization for the formulation, implementation and evaluation of Medical Center

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