Reflective Account On Patient Centred Care

Improved Essays
I have consistently demonstrated high standards of clinical and cultural competence. Delivering quality patient centred care requires both clinical expertise and cultural awareness. I always aim that my medical practice can overcome barriers to care that patients of different cultures may face. Examples include:

- When working in Karratha during my rural community residency rotation, I had first-hand experience in understanding Aboriginal communities and the complexities surrounding Indigenous health. Understanding the strong ties of Aboriginal people to their community, family and land changes the way we provide health care in these settings. I always aimed to involve elders of the community when creating awareness. I would do my best to organise specialist care using telehealth to avoid removal of patients from their community which resulted in better follow up. Understanding the kindship system, I was able to use family members to help address changes in the system. I would organise, where possible, a female health care professional when a patient required assistance with women’s business. This has greatly improved my practice when
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Working as a general medical registrar at Rockingham General Hospital (RGH) this year, I assessed a young patient with subtle but real neurological deficits. I was concerned about this patient as I did not have a fully formed diagnosis that satisfactorily explained my findings. With this in mind, I discussed the case with my consultant who suggested a very rare but important diagnosis. With this information, I was able to liaise with FSH neurology to transfer the patient for urgent care. My consultant’s diagnosis was, in fact, correct and the patient was appropriately treated. My patient was extremely grateful for the time, professionalism and care I provided him during his admission at RGH stating that I was an ‘exceptionally good’

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