Reflection Of Working At Mcdonalds

During my employment at McDonald’s, it was expected to read and complete an online module based on the ‘workplace health and safety policy’. Through this, I gained the knowledge of the importance of understanding and adhering to specific workplace policies and procedures. For example, during peak hour a team member after retrieving the fries from the fryer forgot to wait the designated 30 seconds before placing them into the fries’ station and consequently received minor oil burns. Accorded by the ‘workplace health and safety policy’ I reported for to hold her burn under running water for at least 15 minutes and asked a manager for an ‘incident report form’ to complete. As a result, my team member received to proper treatment for her minor burn, the incident was reported and followed up by a manager thus for my team member’s safety and the restaurant 's liability the incident was included in the office records.
Essay writing for my University courses has allowed me to develop strong research and communication skills. The subject for my courses varies thus I am required to adapt my research and writing skills to adhere to the varying requirements of Essays. …show more content…
As a runner, my responsibility was to organise and prepare products according to customers’ orders and deliver them to the customer with a neat appearance and a happy manner. This required me to have constant and clear communication with the team members working as the four other roles required to maintain a flow in the command and production of products. To maintain the required level of communication, I would address each role by their official name (for example; ‘drinks runner’) and state the order number for the order I was preparing (for example ‘order 110’). This enabled my team members to know the products I needed them to produce and allowed me to receive the products in order to prepare for the customer in a clear and timely