Customer service is one of the most important ingredients of the marketing mix for Junior Puzzle. I witnessed that high quality customer service helps to create customer loyalty. Customers today are not only interested in the product they Junior Puzzle is offering but all the additional elements of service that they receive from the greeting they receive when they enter our retail outlet, to the refund and help that they receive when they have a complaint about a faulty product that they have paid …show more content…
I’ve experienced an equivalent feeling in a couple of companies before, but I’ve never experienced that much productivity with such a relaxed attitude.
From light socializing on the coffee breaks in one of the local cafés during sunny days, through mandatory pizza days in cases of birthdays and anniversaries, it was my pleasure working with Joint Projects and learning a different side of marketing, as well as picking up new skills without stress or pressure. My direct supervisor Mr. Ali Ghoul is an exemplary person to retail marketing management. Lesson Learned:
If there is one thing exactly taught me this summer, it is the importance of company culture. I learned that working with people that are passionate about what they do and believe in the company makes for a successful workplace. This internship taught me to not focus so much on a specific job title or salary, but to work in a place that gets me excited about what I’m doing and inspires me to perform to the best of my