A manager must know that a team avoiding conflict is not a positive thing. As seen in The 5 Dysfunctions of a Team story, when team members are not willing to discuss conflicting views, decisions often are not made. An example from the story being that the team had not made a decision about outsourcing IT, because they did not want to upset other people in the group. The end result of this kind of behaviour not only causes an organization to suffer, but often leaves everyone
A manager must know that a team avoiding conflict is not a positive thing. As seen in The 5 Dysfunctions of a Team story, when team members are not willing to discuss conflicting views, decisions often are not made. An example from the story being that the team had not made a decision about outsourcing IT, because they did not want to upset other people in the group. The end result of this kind of behaviour not only causes an organization to suffer, but often leaves everyone