As I mentioned before, I tried using Spraindlin’s methods but my anger was stronger than my learning. Sprindlin propositions is to, “Use your imagination or thought to interrupt your current thoughts if they are distressing, ore are restarting intense negative emotion.” p178. Unfortunately, I was not able to do so, my “SUI” remained high and took quite some time to come myself down, almost the entire shift I was upset, not a good idea when one must deal with customer’s questions, concerns or …show more content…
It isn’t wrong o want to be treated a certain way, but if you stubbornly cling to your expectations without accepting the reality that you aren’t always going to be treated that way, you’ll experience unnecessary emotional suffering.” P101. Spraindlin also recommends keeping track of his suggested techniques in a diary or