Referrals In Health And Social Care

Improved Essays
Referrals

Service users can access care services in numerous ways. Every type of care services has a referral system .There are three different of methods of referrals in health and social care: Self-referral, Third-party referral and Professional referral.
Self-referral:
Self-referral is when a person applies for a care service by themselves. This includes making an appointment to see you GP (family doctor), calling NHS Direct for information or advice or going to visit the opticians for an eye-test.
Third-party referral:
Third party referral is when a person who is not a care profession, applies for a care service on the behalf of someone else. An example of this is when a daughter calls the GP to make an appointment for her elderly mother,
…show more content…
To access any integrated services families must fill a CAF form (Common Assessment Framework) which they give to the receptionist who then enters it in the computer and securely email the family’s details to Enfield Council Children’s Department.
Barriers
What are barriers?
Barriers are the factors that prevent an individual gaining access to health, social care and early year’s services. In health and social care there are a range of barriers of access: physical, psychological, financial, geographical, and cultural and language, and resources barriers.
Physical barriers:
Physical barriers generally involve problems with the ‘ built environment’ in other words things and objects that are mainly made by humans that prevent an individual from getting where they want to go. Examples of physical barriers are not putting a ramp I place where there are stairs. This prevents wheelchair users from accessing the facility as there are steps to climb. Also narrow doors and flights of stairs may prevent a pushchair user as she will have difficulty pushing the pram along with her.
Psychological
…show more content…
If a service user has a health, social care and early years’ service that has a shortage of staff or lack of funds then they have a high risk of waiting for a very long time or might not have the service available for them. Honilands prevents this by having a variety of staff working with them and spending their allowances carefully on equipment beneficial for the

Related Documents

  • Superior Essays

    LEVEL 2, COUNSELLING CONCEPTS UNIT 2, F/601/7300 Communication skills in helping relationships 6/18/2014 LUBWAMA DESIRE Word count: 2008 UNIT 2, F/601/7/300 COMMUNICATION SKILLS IN A HELPING RELATIONSHIP 1.1 Identify the different forms of communication used in a helping relation. These are a range of skills the helper can utilise to assist clients in achieving optimal outcomes in life. They include, Setting a Contract - This is mutual agreement negotiated between the helper and the Client prior to the commencement of counselling. It lists the responsibilities of the Counsellor towards the Client, and also the Client 's responsibilities in the counselling relationship.…

    • 2005 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    Multi-agency working refers to different teams of professionals working together to provide the best service to meet the needs of children, young people and their parents. All teams of professionals understand that some families have complex needs which is why they are well-placed to identify potential difficulties and help them find the support they need. The multi-agency approach is an essential element of every child matters: change for children. (Mewan.net, 2016) In this scenario Irfan, a 4 year old boy is in the hospital because he has had an asthma attack.…

    • 1225 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    CAFS Assessment Task

    • 2832 Words
    • 12 Pages

    CAFS Assessment Task Module 3: Parenting and caring 2015 Department Of Community Services Name: Aseel Esttaifan Due: 18/06/2015 Content page Department Of Community Services A) Name and definition of the service? The New South Wales Department of Community Services (DoCS) is the largest child protection agency in Australia. DoCS main work is to protect children such us neglect and abuse.…

    • 2832 Words
    • 12 Pages
    Improved Essays
  • Improved Essays

    • It is inherently inefficient with the dispersal of service users and increased travel time for care staff. • There are also qualitative issues around lack of investment in and development of care staff, local knowledge of services available etc. • Any future strategy will need to address the overhead and profit element of expenditure as opposed to the wage element (which will be affected by the Living Wage commitment and also the payment for travel time), although there will be some opportunities for productivity improvement. • Productivity improvements can be addressed through a more geographical organisation of care staff/ providers and through the implementation of some form of call monitoring software i.e. CM2000 electronic monitoring or migration to alternative services such as PAs.…

    • 682 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    The focal point of this assignment is to pinpoint an area of practice that has significant concerns surrounding it, the issue has been identified through the most recent (August 2016) parent and carer questionnaire. In addition to this it is also to identify at what point in time these issues may have occurred and why these particular issues arose. Next to devise a plan on how the organisation, both management and staff are going to respond and resolve matters, therefore this creates a better practice. And finally to conclude which persons have the most significance in regards to implementation of action plans. With regards to children services, Best Practice is most commonly defined…

    • 1380 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    There are different legislation, guidelines, policies and procedures depending where in the UK you are. The Early Years framework is for England. England: Early years Foundation Stage. Wales:…

    • 798 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Speaking clearly and calmly, not making a big deal about it. If the individual way ill it would be up to the staff to attend the individual’s hygiene needs and assess what needs they have. The staff need to take into account the individuals preferences and culture. In this situation I must ensure I do not put my personal experiences on the individual and respect their decisions on how they wish to be cared for. 2:2 Describe how to make an individual aware of the effects of poor personal hygiene I would look at the individual’s health and see if there was any reason other than poor hygiene that may explain things.…

    • 1683 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    Professionals reported that the CAF helped them to gain a broader perspective of the needs of children and families: as a result this enhanced the potential to achieve positive outcomes (www.gov.uk, 2015). The parents’ choice their location, although usually this meant at their home or at the youngest child school. This more informal working setting was where they felt more comfortable and safe to speak more openly to me. The first home visit the parents were most descriptive about their concerns and the issues that were affecting them.…

    • 582 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Social Care: A Case Study

    • 2212 Words
    • 9 Pages

    Currently, the initial visit would involve the social worker ascertaining five principles of capacity of the older person included in the Mental Capacity Act (2005), unless ‘it is established he lacks capacity’ (Mental Capacity Act 2005 c9 p1 s1 (2)). This is in conjunction with the Care Act (2014), which states that support would be via ‘any person whom the adult asks the authority to involve or, where the adult lacks capacity to ask the authority to do that, any person who appears to the authority to be interested in the adult’s welfare’ (Care Act 2014: c23 p1 s9 (5)). Therefore, unless other provisions have been made, the responsibility may be given to partners or families regarding care needs. However, research suggests that the…

    • 2212 Words
    • 9 Pages
    Improved Essays
  • Improved Essays

    To assume responsibility for all aspects in the running of the home in its entirety and ensure that every service user has an allocated key worker. Be responsible for one or more allocated service users and take the lead in all aspects of the care and support of the service user To assume responsibility for the monitoring of every service user in the home and ensure that any mental or physical health progress is communicated, documented and followed up where appropriate To ensure person centred care plans and risk assessments are drafted and reviewed regularly within the home. To ensure regular reports and daily progress notes are completed accurately and made available when required by staff. To oversee that all staff convey weekly 1:1 review meetings with allocated service user.…

    • 621 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Jackie Robinson Barriers

    • 734 Words
    • 3 Pages

    There are many types of barriers we face in life. For example, there are the types that we can bring upon ourselves, or sometimes there are the ones others place upon us. There can also be physical, emotional, and even financial barriers. Which can prevent us from achieving the things we want to accomplish in life. A barrier in short definition, as defined by the Marrian Websters School Dictionary is and I quote,”A material object, or set of objects that separates marks off or serves as a barricade.”…

    • 734 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Safy Case Study Anthony

    • 352 Words
    • 2 Pages

    Anthony entered SAFY on 9/15/2016. Anthony is adjusting to the new placement. Ms. Givens describe Anthony as bossy and pushy. Santonais is not involved in any extracurricular activities at this time.…

    • 352 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    ILP Case Study Sample

    • 740 Words
    • 3 Pages

    Social Services Meeting: On 10/27/2016, client Jessica Skipper met with assigned Case Manager for the family ILP Document Review. Client next ILP Document Review will be on 11/10/2016. Case Manager reminded client that attending meetings is essential for securing permanent housing. Case Manager reminded client that during Intake she was explained that she is expected to meet with assigned Case Manager bi-weekly and that she is expected to attend. Case Manager also explained to client that if she failed to attend schedule meetings it would be considered non-compliance and a warning will be issue.…

    • 740 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Third party referral is when a person will inform or recommend you to a service. Usually a friends, neighbour or family member who isn’t employed in the care industry. Examples of third party referral are; perhaps you had just moved into the area and a neighbour recommended you to the local school or health centre, or maybe a friend told you about the new dental practise.…

    • 66 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    The equality act 2010 is there to end discrimination that many individuals may have throughout life. This act protects individuals on the grounds of race, sex, sexual orientation, religion, disability religion or belief also having a baby, being pregnant, marrying or age. Under the equality act 2010 all the law about discrimination will be in one place however will be protected from discrimination like racial or religious discrimination. The act makes it easier for a disable person to show that they find hard to carry out task due to tests. The act states that they should make reasonable changes to buildings and provides aids.…

    • 1308 Words
    • 6 Pages
    Improved Essays