referral and coordination of services Essay

949 Words 4 Pages
Vanesa Villanueva
HN299-01: Associates Capstone for Human Services
Professor: Angelique Spruill
Unit 3 Assignment
Referrals and Coordination of Services

In my opinion the three most prevalent social problems in New York City are unemployment, homelessness, and childcare. These three things go hand in hand in many cases. For example; there are many single parent households that do not have the adequate support systems in place. Therefore if the head of household doesn’t have childcare in place for them to be able to earn a living for their family they may end up losing their job and they will not have any income to pay the bills and they could end up facing eviction and eventually end up homeless.
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This way we are better prepared to support our clients on their way to success. The main one that comes to mind is a language barrier. Many of our clients may not be fluent in reading, speaking or understanding English therefore making it hard for them to seek help or actually following up with their referral appointments. Usually when we have a client that has to be referred to an outside agency they are required to go to multiple appointments which brings us to out next barrier; not having transportation to get to and from their appointments.
Timeline for Referrals
When clients are referred to outside agencies human service professionals need to follow up with the client in a timely manner to ensure that the clients are getting help based on their needs and reaching their goals. Human service professionals should make referrals the same day if possible depending on the situation or as soon as possible. Once the referral is made human service professionals may contact the client or agency regarding if the client kept the appointment and to see how things are progressing. Human service professionals are also required to continue with checking in on a regular basis to see how things are going for the client.
Guidelines for Coordinating Services
Once referrals have been made for the client human service professionals can help them keep track of the services they are receiving. There are ways that this can be accomplished; one is a checklist for the client so that way

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